Customer Service Representative (Remote - ASAP Start!)
Pay:
Up to $18.00 per hour
Schedule:
Thursday - Monday for the following shift 9-5 or 12-8pm Training the first week is 9-5 PM Our client is seeking a reliable and customer-focused
Customer Service Representative
to join our team on a fully remote basis. This role supports customers through phone, case management, and chat, ensuring a smooth and positive service experience.
MUST have Salesforce experience!
ASAP Start!
Key Responsibilities:
Handle inbound calls with professionalism and strong phone etiquette. Manage customer cases efficiently, providing timely updates and resolutions. Assist customers via chat support with clear, accurate written communication. Utilize CRM systems, with Salesforce as a required platform. Collaborate with supervisors regarding scheduling needs and availability. Requirements:
Strong verbal and written communication skills. Experience with phones, case management, and chat-based support. Salesforce experience is required. Bilingual candidates are a plus but not required. Flexible schedules; please indicate your preferred working hours!
Benefits (employee contribution):
Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay:
Up to $18.00 per hour
Schedule:
Thursday - Monday for the following shift 9-5 or 12-8pm Training the first week is 9-5 PM Our client is seeking a reliable and customer-focused
Customer Service Representative
to join our team on a fully remote basis. This role supports customers through phone, case management, and chat, ensuring a smooth and positive service experience.
MUST have Salesforce experience!
ASAP Start!
Key Responsibilities:
Handle inbound calls with professionalism and strong phone etiquette. Manage customer cases efficiently, providing timely updates and resolutions. Assist customers via chat support with clear, accurate written communication. Utilize CRM systems, with Salesforce as a required platform. Collaborate with supervisors regarding scheduling needs and availability. Requirements:
Strong verbal and written communication skills. Experience with phones, case management, and chat-based support. Salesforce experience is required. Bilingual candidates are a plus but not required. Flexible schedules; please indicate your preferred working hours!
Benefits (employee contribution):
Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.