Universal Banker
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank conducts a thorough background check on all new hires. Role Summary As a Universal Banker at Associated Bank, you will deliver exceptional customer service while handling both teller transactions and new account openings. You will grow customer relationships, identify financial needs, and recommend solutions to help customers reach their goals. This role provides structured development through training, performance milestones, and banker certification. Key Accountabilities Process customer transactions accurately, including deposits, withdrawals, payments, and monetary instruments. Acquire new and deepen existing customer relationships through proactive conversations and needs-based recommendations. Open new accounts, ensure proper documentation, and identify cross-sell opportunities. Respond to customer inquiries, resolve account issues, and provide onboarding and follow-up service. Promote digital banking tools and demonstrate their use to enhance customer convenience. Refer customers to partners in mortgage, investments, business banking, and other areas when appropriate. Adhere to all bank policies, procedures, and regulatory requirements to protect the bank's financial interests. Participate in training, complete required curriculum, and achieve banker certification for career advancement. Education & Experience Required: High school diploma or equivalent. Less than 2 years of experience in a sales or goals-based environment with a strong customer service focus. Preferred: Experience in banking, financial services, or cash-handling roles. Familiarity with digital banking platforms and sales processes. Why You'll Love Working Here At Associated Bank, you'll be part of an inclusive, customer-focused team that supports your development from day one. We offer hands-on training, career growth opportunities, and a collaborative environment where your contributions make a difference. Apply today to make an impact in your community and grow your career.
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank conducts a thorough background check on all new hires. Role Summary As a Universal Banker at Associated Bank, you will deliver exceptional customer service while handling both teller transactions and new account openings. You will grow customer relationships, identify financial needs, and recommend solutions to help customers reach their goals. This role provides structured development through training, performance milestones, and banker certification. Key Accountabilities Process customer transactions accurately, including deposits, withdrawals, payments, and monetary instruments. Acquire new and deepen existing customer relationships through proactive conversations and needs-based recommendations. Open new accounts, ensure proper documentation, and identify cross-sell opportunities. Respond to customer inquiries, resolve account issues, and provide onboarding and follow-up service. Promote digital banking tools and demonstrate their use to enhance customer convenience. Refer customers to partners in mortgage, investments, business banking, and other areas when appropriate. Adhere to all bank policies, procedures, and regulatory requirements to protect the bank's financial interests. Participate in training, complete required curriculum, and achieve banker certification for career advancement. Education & Experience Required: High school diploma or equivalent. Less than 2 years of experience in a sales or goals-based environment with a strong customer service focus. Preferred: Experience in banking, financial services, or cash-handling roles. Familiarity with digital banking platforms and sales processes. Why You'll Love Working Here At Associated Bank, you'll be part of an inclusive, customer-focused team that supports your development from day one. We offer hands-on training, career growth opportunities, and a collaborative environment where your contributions make a difference. Apply today to make an impact in your community and grow your career.