Job Title:
SMB Sales Executive
Classification:
Exempt, Salary
POSITION SUMMARY The SMB Sales Executive is responsible for developing and maintaining relationships with small to medium-sized business customers within Joink’s service areas. This role focuses on identifying new business opportunities, presenting customized solutions, and driving revenue growth through consultative selling of telecommunications and technology services. The position requires strong relationship management skills, technical knowledge, and the ability to understand and address complex business needs.
REPORTS TO
Sales Manager/Director
SUPERVISES
May lead, train, or participate in work team assignments
ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Identify, prospect, and qualify small business opportunities through cold calling, networking, referrals, and territory management.
Conduct comprehensive needs assessments to understand business requirements and recommend appropriate telecommunications and technology solutions.
Prepare and deliver professional sales presentations and proposals tailored to customer business objectives.
Negotiate contracts and pricing within established guidelines while maintaining profitability targets.
Build and maintain strong relationships with business decision-makers, serving as their primary point of contact.
Achieve or exceed monthly, quarterly, and annual sales quotas and revenue targets.
Maintain accurate records of sales activities, pipeline, and customer interactions in the CRM system.
Coordinate with technical teams to ensure smooth implementation and customer onboarding.
Stay current on industry trends, competitive offerings, and Joink’s product portfolio.
Develop and execute territory plans to maximize market penetration and revenue growth.
Participate in trade shows, business networking events, and community activities to generate leads.
Provide accurate sales forecasts and regular reporting on sales activities and pipeline status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES
Strong understanding of small business operations, challenges, and decision-making processes
Excellent verbal and written communication skills with ability to present to various audiences
Proven consultative selling skills with ability to identify needs and provide solutions
Strong negotiation and closing skills
Technical aptitude to understand and explain telecommunications and networking concepts
Exceptional relationship-building and customer service skills
Self-motivated with strong time management and organizational abilities
Proficient with CRM systems, Microsoft Office Suite, and sales tools
Ability to work independently and as part of a collaborative team
Strong problem-solving skills and ability to handle objections effectively
Professional demeanor with ability to maintain composure under pressure
QUALIFICATIONS
Bachelor’s degree in Business, Marketing, Communications, or related field preferred; or equivalent combination of education and sales experience
Minimum 2-3 years of B2B sales experience, preferably in telecommunications, technology, or related services
Demonstrated track record of meeting or exceeding sales quotas
Experience selling to small business owners and decision-makers
Valid driver’s license with clean driving record
Candidate must be willing to reside near or commute to the Joink office in Avon, Indiana
WORKING ENVIRONMENT
Standard business hours with flexibility required for customer meetings and appointments
Hybrid role combining office work and field sales activities
Regular travel within assigned territory, typically 50-75% of time spent in field sales
May require occasional evening or weekend hours for networking events or customer meetings
Occasional travel to industry conferences, training sessions, or other company locations with reimbursable expenses
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to spend extended hours using computer/keyboard and phone
Involves prolonged periods of sitting, standing, and walking
Requires driving personal or company vehicle for extended periods
May need to lift and carry presentation materials and equipment up to 25 pounds
OTHER DUTIES: Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice.
EEO STATEMENT Joink is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability status, sexual orientation, gender identity, marital status, pregnancy, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
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SMB Sales Executive
Classification:
Exempt, Salary
POSITION SUMMARY The SMB Sales Executive is responsible for developing and maintaining relationships with small to medium-sized business customers within Joink’s service areas. This role focuses on identifying new business opportunities, presenting customized solutions, and driving revenue growth through consultative selling of telecommunications and technology services. The position requires strong relationship management skills, technical knowledge, and the ability to understand and address complex business needs.
REPORTS TO
Sales Manager/Director
SUPERVISES
May lead, train, or participate in work team assignments
ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Identify, prospect, and qualify small business opportunities through cold calling, networking, referrals, and territory management.
Conduct comprehensive needs assessments to understand business requirements and recommend appropriate telecommunications and technology solutions.
Prepare and deliver professional sales presentations and proposals tailored to customer business objectives.
Negotiate contracts and pricing within established guidelines while maintaining profitability targets.
Build and maintain strong relationships with business decision-makers, serving as their primary point of contact.
Achieve or exceed monthly, quarterly, and annual sales quotas and revenue targets.
Maintain accurate records of sales activities, pipeline, and customer interactions in the CRM system.
Coordinate with technical teams to ensure smooth implementation and customer onboarding.
Stay current on industry trends, competitive offerings, and Joink’s product portfolio.
Develop and execute territory plans to maximize market penetration and revenue growth.
Participate in trade shows, business networking events, and community activities to generate leads.
Provide accurate sales forecasts and regular reporting on sales activities and pipeline status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES
Strong understanding of small business operations, challenges, and decision-making processes
Excellent verbal and written communication skills with ability to present to various audiences
Proven consultative selling skills with ability to identify needs and provide solutions
Strong negotiation and closing skills
Technical aptitude to understand and explain telecommunications and networking concepts
Exceptional relationship-building and customer service skills
Self-motivated with strong time management and organizational abilities
Proficient with CRM systems, Microsoft Office Suite, and sales tools
Ability to work independently and as part of a collaborative team
Strong problem-solving skills and ability to handle objections effectively
Professional demeanor with ability to maintain composure under pressure
QUALIFICATIONS
Bachelor’s degree in Business, Marketing, Communications, or related field preferred; or equivalent combination of education and sales experience
Minimum 2-3 years of B2B sales experience, preferably in telecommunications, technology, or related services
Demonstrated track record of meeting or exceeding sales quotas
Experience selling to small business owners and decision-makers
Valid driver’s license with clean driving record
Candidate must be willing to reside near or commute to the Joink office in Avon, Indiana
WORKING ENVIRONMENT
Standard business hours with flexibility required for customer meetings and appointments
Hybrid role combining office work and field sales activities
Regular travel within assigned territory, typically 50-75% of time spent in field sales
May require occasional evening or weekend hours for networking events or customer meetings
Occasional travel to industry conferences, training sessions, or other company locations with reimbursable expenses
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to spend extended hours using computer/keyboard and phone
Involves prolonged periods of sitting, standing, and walking
Requires driving personal or company vehicle for extended periods
May need to lift and carry presentation materials and equipment up to 25 pounds
OTHER DUTIES: Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice.
EEO STATEMENT Joink is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability status, sexual orientation, gender identity, marital status, pregnancy, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
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