Director, Business Analytics >>>
Tulane University, New Orleans, Louisiana, United States, 70123
Office of Advancement, Advancement Information Services (AIS)
Location: New Orleans, LA
Summary
The AIS Director, Business Analytics is a leader in AIS who owns the rules and standards for how TU Advancement measures success, counts gifts and credits, and reports performance consistently for various internal and external stakeholders throughout Tulane and Tulane’s constituents. The position ensures that dashboards, reports, and analysis are consistent, actionable, and aligned with organizational goals, while providing expert guidance to end users with priority given to AIS senior leadership requests. The role will support the effective use of Salesforce Affinaquest (Quest) and related tools to answer key business questions throughout Advancement, and leads a team of end‑user focused business analysts, a training manager, and a documentation specialist. Required Knowledge, Skills, and Abilities
Proficiency in data analysis and data visualization with tools such as native Salesforce, PowerBI, or Tableau, etc. Strong knowledge of CRM systems, preferably Salesforce and related tools. Understanding of nonprofit and/or higher education fundraising and engagement performance tracking. Experience translating business questions into actionable queries on large datasets. Ability to multitask between diverse user groups. Superior analytical, critical thinking, and problem‑solving abilities. Excellent organizational and time‑management skills, including the ability to manage multiple demands and/or projects simultaneously. Familiarity with project management methodologies and software development life cycle. Understanding of professional standards when working with SVP and other high‑level stakeholders, including confidentiality. Preferred Qualifications
Experience in higher education or nonprofit advancement. Experience creating dashboards using data visualization tools. Familiarity with fundraising metrics, industry‑specific key performance indicators, and moves management. Leadership experience managing teams and high‑level projects. Experience with Affinaquest’s AdvancementRM Compensation Information. Benefits and Pay
This position is classified as "exempt, salaried" and is assigned to pay grade 27PREM. Tulane offers a variety of options to enhance your health and well‑being so that you may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay. See our Candidate Resources to learn more about our hiring process and what to expect. How to Apply: This position will close on the date it is filled. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504‑865‑4748 or by email at hr@tulane.edu. Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection, or participation criteria for Tulane’s employment or educational programs or activities. Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process.
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The AIS Director, Business Analytics is a leader in AIS who owns the rules and standards for how TU Advancement measures success, counts gifts and credits, and reports performance consistently for various internal and external stakeholders throughout Tulane and Tulane’s constituents. The position ensures that dashboards, reports, and analysis are consistent, actionable, and aligned with organizational goals, while providing expert guidance to end users with priority given to AIS senior leadership requests. The role will support the effective use of Salesforce Affinaquest (Quest) and related tools to answer key business questions throughout Advancement, and leads a team of end‑user focused business analysts, a training manager, and a documentation specialist. Required Knowledge, Skills, and Abilities
Proficiency in data analysis and data visualization with tools such as native Salesforce, PowerBI, or Tableau, etc. Strong knowledge of CRM systems, preferably Salesforce and related tools. Understanding of nonprofit and/or higher education fundraising and engagement performance tracking. Experience translating business questions into actionable queries on large datasets. Ability to multitask between diverse user groups. Superior analytical, critical thinking, and problem‑solving abilities. Excellent organizational and time‑management skills, including the ability to manage multiple demands and/or projects simultaneously. Familiarity with project management methodologies and software development life cycle. Understanding of professional standards when working with SVP and other high‑level stakeholders, including confidentiality. Preferred Qualifications
Experience in higher education or nonprofit advancement. Experience creating dashboards using data visualization tools. Familiarity with fundraising metrics, industry‑specific key performance indicators, and moves management. Leadership experience managing teams and high‑level projects. Experience with Affinaquest’s AdvancementRM Compensation Information. Benefits and Pay
This position is classified as "exempt, salaried" and is assigned to pay grade 27PREM. Tulane offers a variety of options to enhance your health and well‑being so that you may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay. See our Candidate Resources to learn more about our hiring process and what to expect. How to Apply: This position will close on the date it is filled. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504‑865‑4748 or by email at hr@tulane.edu. Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection, or participation criteria for Tulane’s employment or educational programs or activities. Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process.
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