Director of Clinical Operations >>>

Overview The Director of Clinical Operations (DCO) will provide oversight of clinical operations of the department and manage, train, and support departmental Clinical Administrators. The DCO will focus on coordination and collaboration for ambulatory care clinics at Tulane University Medical Group and affiliated hospitals. The qualified candidate will work closely with Department of Medicine outpatient clinic staff and physicians on operational concerns and function as a liaison to hospital partners and Tulane University Medical Group (TUMG). The DCO will work collaboratively with key leaders in those areas to assist with coordinating professional services, revenue cycle billing data, RVU reports, coding benchmarks and upfront payment auditing and collection support. The DCO will review and advise on feedback from the Executive Director of Revenue Cycle and Business Operations/TUMG, Department Executive Director, Clinical Section Chiefs, Department Chair and faculty on revenue cycle issues and solutions. The DCO will work closely with department leadership to evaluate clinical activity compared to budget. The DCO will assist with reports and projections on clinical activity for budgeting by faculty. The incumbent will need an understanding of clinic staffing models and ratios, provider schedule maximization, and billing knowledge through various formats such as will support these activities and roles.

Description for Job: IRC34284 Director of Clinical Operations Medicine Administration Location: New Orleans, LA Summary The Director of Clinical Operations (DCO) will provide oversight of clinical operations of the department and manage, train, and support departmental Clinical Administrators. The DCO will focus on coordination and collaboration for ambulatory care clinics at Tulane University Medical Group and affiliated hospitals. The qualified candidate will work closely with Department of Medicine outpatient clinic staff and physicians on operational concerns and function as a liaison to hospital partners and Tulane University Medical Group (TUMG). The DCO will work collaboratively with key leaders in those areas to assist with coordinating professional services, revenue cycle billing data, RVU reports, coding benchmarks and upfront payment auditing and collection support. The DCO will review and advise on feedback from the Executive Director of Revenue Cycle and Business Operations/TUMG, Department Executive Director, Clinical Section Chiefs, Department Chair and faculty on revenue cycle issues and solutions. The DCO will work closely with department leadership to evaluate clinical activity compared to budget. The DCO will assist with reports and projections on clinical activity for budgeting by faculty. The incumbent will need an understanding of clinic staffing models and ratios, provider schedule maximization, and billing knowledge through various formats such as will support these activities and roles. Required Knowledge, Skills, and Abilities • Knowledge of electronic medical record systems. • Familiar with hospital-based clinics, free-standing clinics and academic programs. • Knowledge of applicable local, state and federal laws related to clinical practices. • Excellent leadership and team-building skills • Experience working with physician practice management. • Knowledge of ICD-10, CPT coding. • Knowledge and understanding of relative value units related to physician productivity metrics. • Excellent interpersonal and organizational skills. • Ability to pro-actively work independently and collaboratively with multiple leaders and departments for aligned goals. Required Education and/or Experience • Bachelor's Degree from an accredited college or university and eight years of directly related experience in a healthcare administration setting. • Seven years' experience in the patient care environment, including physician billing, collections, and clinic operations. Preferred Qualifications • Master’s Degree in a relevant field • RN with current licensure through the State of Louisiana, OR graduate degree in nursing and/or business administration • Knowledge of HMO, PPO, Commercial, and Governmental Payor Policies & Guidelines • Expert level of competence in front-end operations management Compensation Information This position is classified as "exempt, salaried" and is assigned to pay grade 29. Tulane offers a variety of options to enhance your health and well-being so thatyou may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay . See ourCandidate Resources to learn more about our hiring process and what to expect. How to Apply This position will close on the date it is filled Please Note: Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster shots. Click "Apply Now" to apply for this job. Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities. Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at hr@tulane.edu . Apply now >>> >>> Back to Search Page #J-18808-Ljbffr