
Strategic Customer Success Leader - Renewals & Growth
Litera Group, Granite Heights, Wisconsin, United States
A leading legal tech firm seeks a Strategic Customer Success Manager to support a strategic international customer base. This role involves driving adoption and ensuring customer satisfaction through strong relationships and ongoing support. Responsibilities include managing the renewal cycle, monitoring customer health, and collaborating with various teams to enhance customer journeys. The ideal candidate will have over three years of experience in customer success and a background in legal technology. Strong communication and problem-solving skills are essential for motivating teams and fulfilling company values.
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