RouteGenie is a fast-growing healthcare technology company powering non-emergency medical transportation (NEMT) operations across the U.S. Our platform supports routing, dispatch, billing, and care coordination for healthcare providers, payers, and transportation partners. We are building a scalable, software-led business with strong growth momentum.
Role Overview RouteGenie is seeking a Senior Billing & Expense Associate to own the execution of billing, collections, claims billing, sales commission calculations, and expense oversight. This is a hands-on individual contributor role responsible for ensuring revenue is billed accurately, cash is collected efficiently, and company spend is visible and controlled.
This role sits at the center of our contract-to-cash process and works closely with internal teams and external accounting partners to support a clean, scalable finance operation as the business grows.
This is hybrid position (Monday–Friday). The base salary range for this role is $60,000-$75,000.
Key Responsibilities Billing, Revenue & Accounts Receivable
Prepare and issue accurate customer invoices in accordance with contract terms
Track accounts receivable and manage collections follow-ups
Resolve customer billing questions and discrepancies
Reconcile invoiced revenue to cash receipts and accounting records
Identify and escape risks related to delayed billing or collections
Concierge Claims Billing
Execute concierge claims billing workflows from submission through payment
Track claims status, aging, and denials
Follow up with payers and partners as needed
Maintain clear documentation of claims billed versus cash received
Identify recurring issues or delays and surface trends to leadership
Calculate monthly sales commissions based on approved compensation plans
Maintain commission inputs, rules, and supporting documentation
Prepare commission statements for internal review
Reconcile commissions to the underlying revenue activity
Coordinate commission payout inputs with payroll providers
Flag discrepancies or edge cases for review
Expense & Spend Oversight
Review accounts payable summaries prepared by outsourced accounting partners
Track departmental spend against budget
Monitor recurring vendors and expense trends
Ensure expenses are coded correctly
Flag unusual or unexpected spend and support approval processes
Month-End Close Support
Support revenue and expense review prior to month-end close
Partner with external accounting firms to ensure a timely and accurate close
Reconcile key revenue and expense accounts
Maintain documentation to support audits, reporting, and diligence
Qualifications
4–8+ years of experience in billing, accounts receivable, revenue operations, or accounting operations
Experience in SaaS, healthcare, NEMT, or other complex billing environments preferred
Strong attention to detail and process discipline
Comfortable owning execution independently
Strong Excel / spreadsheet skills / ability and willingness to leverage AI agents
Clear, professional communication skills
Experience working with outsourced accounting or payroll partners
Accounting or finance degree helpful; CPA not required
What Success Looks Like
Invoices are issued accurately and on time
Accounts receivable aging improves month over month
Claims are tracked with clear visibility into delays and denials
Sales commissions are calculated accurately and consistently
Company spend is visible, controlled, and predictable
Leadership has confidence in day-to-day revenue and expense execution
Why You’ll Love Working Here
Customer‑First Approach: From initial implementation through long‑term support, our team builds solutions to support our customers for the long term. Proven Results, Fast Innovation: Our platform empowers customers to complete more trips with the same fleet, cut down on no‑shows, and improve billing accuracy. We are continuously innovating and investing in our platform so our customers can improve their operations.
Culture of Collaboration & Improvement: You’ll work alongside a team of passionate problem‑solvers who share knowledge freely, celebrate wins together, and push each other to do their best work.
Room to Grow: At RouteGenie, you’ll have opportunities to expand your skills, take on new challenges, and innovate in a fast‑moving environment where your contributions truly matter.
We know great work starts with a supportive environment. Here’s what we offer:
Competitive pay with an annual bonus opportunity
Health, dental, and vision insurance
Paid time off, holidays, and flexible core business hours
401(k) retirement plan with company contribution
Company paid parking in a covered parking garage
Professional development opportunities, including training and conferences
A collaborative, mission‑driven culture where your impact is seen and valued
Ready to Join Us? If you’re a master of billing, accounts receivable, revenue operations, or accounting operations and can own the contract to cash cycle, this role is for you. You’ll roll up your sleeves, take on a variety of responsibilities, and see the impact of your work every day.
At RouteGenie, your efforts will directly support our mission to connect people and care by powering the technology that moves them. If you’re ready to bring your skills to a collaborative, fast‑moving team, we’d love to hear from you—apply today!
#J-18808-Ljbffr
Role Overview RouteGenie is seeking a Senior Billing & Expense Associate to own the execution of billing, collections, claims billing, sales commission calculations, and expense oversight. This is a hands-on individual contributor role responsible for ensuring revenue is billed accurately, cash is collected efficiently, and company spend is visible and controlled.
This role sits at the center of our contract-to-cash process and works closely with internal teams and external accounting partners to support a clean, scalable finance operation as the business grows.
This is hybrid position (Monday–Friday). The base salary range for this role is $60,000-$75,000.
Key Responsibilities Billing, Revenue & Accounts Receivable
Prepare and issue accurate customer invoices in accordance with contract terms
Track accounts receivable and manage collections follow-ups
Resolve customer billing questions and discrepancies
Reconcile invoiced revenue to cash receipts and accounting records
Identify and escape risks related to delayed billing or collections
Concierge Claims Billing
Execute concierge claims billing workflows from submission through payment
Track claims status, aging, and denials
Follow up with payers and partners as needed
Maintain clear documentation of claims billed versus cash received
Identify recurring issues or delays and surface trends to leadership
Calculate monthly sales commissions based on approved compensation plans
Maintain commission inputs, rules, and supporting documentation
Prepare commission statements for internal review
Reconcile commissions to the underlying revenue activity
Coordinate commission payout inputs with payroll providers
Flag discrepancies or edge cases for review
Expense & Spend Oversight
Review accounts payable summaries prepared by outsourced accounting partners
Track departmental spend against budget
Monitor recurring vendors and expense trends
Ensure expenses are coded correctly
Flag unusual or unexpected spend and support approval processes
Month-End Close Support
Support revenue and expense review prior to month-end close
Partner with external accounting firms to ensure a timely and accurate close
Reconcile key revenue and expense accounts
Maintain documentation to support audits, reporting, and diligence
Qualifications
4–8+ years of experience in billing, accounts receivable, revenue operations, or accounting operations
Experience in SaaS, healthcare, NEMT, or other complex billing environments preferred
Strong attention to detail and process discipline
Comfortable owning execution independently
Strong Excel / spreadsheet skills / ability and willingness to leverage AI agents
Clear, professional communication skills
Experience working with outsourced accounting or payroll partners
Accounting or finance degree helpful; CPA not required
What Success Looks Like
Invoices are issued accurately and on time
Accounts receivable aging improves month over month
Claims are tracked with clear visibility into delays and denials
Sales commissions are calculated accurately and consistently
Company spend is visible, controlled, and predictable
Leadership has confidence in day-to-day revenue and expense execution
Why You’ll Love Working Here
Customer‑First Approach: From initial implementation through long‑term support, our team builds solutions to support our customers for the long term. Proven Results, Fast Innovation: Our platform empowers customers to complete more trips with the same fleet, cut down on no‑shows, and improve billing accuracy. We are continuously innovating and investing in our platform so our customers can improve their operations.
Culture of Collaboration & Improvement: You’ll work alongside a team of passionate problem‑solvers who share knowledge freely, celebrate wins together, and push each other to do their best work.
Room to Grow: At RouteGenie, you’ll have opportunities to expand your skills, take on new challenges, and innovate in a fast‑moving environment where your contributions truly matter.
We know great work starts with a supportive environment. Here’s what we offer:
Competitive pay with an annual bonus opportunity
Health, dental, and vision insurance
Paid time off, holidays, and flexible core business hours
401(k) retirement plan with company contribution
Company paid parking in a covered parking garage
Professional development opportunities, including training and conferences
A collaborative, mission‑driven culture where your impact is seen and valued
Ready to Join Us? If you’re a master of billing, accounts receivable, revenue operations, or accounting operations and can own the contract to cash cycle, this role is for you. You’ll roll up your sleeves, take on a variety of responsibilities, and see the impact of your work every day.
At RouteGenie, your efforts will directly support our mission to connect people and care by powering the technology that moves them. If you’re ready to bring your skills to a collaborative, fast‑moving team, we’d love to hear from you—apply today!
#J-18808-Ljbffr