Job type: Full Time · Department: Sales · Work type: On-Site
Lehi, Utah, United States
About Rocketlane
Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.
Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries.
We’re a close-knit team of over 200+ passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.tners India, and super angels like Gokul Rajaram, Girish Mathrubootham, and Clark Valberg, etc.
What will you do?
Rocketlane is hiring an Account Manager to own expansion and growth across a defined set of our top 100 customers. These accounts are largely on long-term contracts, which significantly reduces churn risk and allows this role to focus on driving value, adoption, and expansion rather than renewals. The primary responsibility of this role is expanding usage of Nitro, along with additional Rocketlane products and services, including premium support, additional seats, and expansion into new teams, departments, and subsidiaries. This role works closely with Customer Success to ensure customers see clear outcomes while also identifying and executing commercial growth opportunities. This is an expansion-focused role. We are looking for someone who is comfortable creating demand inside existing accounts, building new relationships, and driving new revenue within a strategic customer base. Responsibilities
Own expansion revenue across a named book of strategic accounts Develop and execute account plans focused on long-term growth and increased footprint Drive adoption and expansion of Nitro and other AI-driven capabilities Identify and close upsell opportunities across seats, support tiers, and additional business units Build and maintain executive-level relationships within customer organizations Maintain a healthy expansion pipeline with strong forecasting discipline Collaborate closely with Customer Success, Product, and Marketing to align on outcomes and opportunities What Success Looks Like
Consistent achievement or overachievement of expansion quota Strong adoption of Nitro across the strategic account base Clear account strategies with active stakeholder engagement Expansion driven by business value and outcomes, not contract mechanics Predictable, well-managed pipeline and forecasts You should apply if
Five or more years of experience in account management, enterprise sales, or expansion-focused roles in B2B SaaS Proven history of hitting growth or expansion targets within existing accounts Experience selling multi-product or platform solutions Ability to uncover and develop new opportunities within established customer relationships Strong relationship-building skills with senior and executive stakeholders High level of organization and attention to detail Comfort working cross-functionally with Customer Success, Product, and Marketing Experience selling AI, automation, or workflow platforms is a plus At Rocketlane, we’re all about building a great product and a great place to work. Here’s why you’ll actually look forward to Mondays: Impact and ownership : You won’t just be another cog in the machine; here, you’re more like a turbocharged engine part. Bring your ideas, make them happen. Work with the best : We’re a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes. Celebrate wins : Whether we’re hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big. Learn and grow : We’re all about learning—and we’re not just talking about the latest SaaS trends. You’ll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it). Flexibility and balance : While we love collaborating in the office five days a week, we know everyone has their own rhythm. That’s why we offer flexibility around hours—so you can bring your best energy, whether you’re an early bird or a night owl. Pyjamas optional (at least outside the office). Comprehensive medical, dental, and vision coverage for full-time employees and their dependents.
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Rocketlane is hiring an Account Manager to own expansion and growth across a defined set of our top 100 customers. These accounts are largely on long-term contracts, which significantly reduces churn risk and allows this role to focus on driving value, adoption, and expansion rather than renewals. The primary responsibility of this role is expanding usage of Nitro, along with additional Rocketlane products and services, including premium support, additional seats, and expansion into new teams, departments, and subsidiaries. This role works closely with Customer Success to ensure customers see clear outcomes while also identifying and executing commercial growth opportunities. This is an expansion-focused role. We are looking for someone who is comfortable creating demand inside existing accounts, building new relationships, and driving new revenue within a strategic customer base. Responsibilities
Own expansion revenue across a named book of strategic accounts Develop and execute account plans focused on long-term growth and increased footprint Drive adoption and expansion of Nitro and other AI-driven capabilities Identify and close upsell opportunities across seats, support tiers, and additional business units Build and maintain executive-level relationships within customer organizations Maintain a healthy expansion pipeline with strong forecasting discipline Collaborate closely with Customer Success, Product, and Marketing to align on outcomes and opportunities What Success Looks Like
Consistent achievement or overachievement of expansion quota Strong adoption of Nitro across the strategic account base Clear account strategies with active stakeholder engagement Expansion driven by business value and outcomes, not contract mechanics Predictable, well-managed pipeline and forecasts You should apply if
Five or more years of experience in account management, enterprise sales, or expansion-focused roles in B2B SaaS Proven history of hitting growth or expansion targets within existing accounts Experience selling multi-product or platform solutions Ability to uncover and develop new opportunities within established customer relationships Strong relationship-building skills with senior and executive stakeholders High level of organization and attention to detail Comfort working cross-functionally with Customer Success, Product, and Marketing Experience selling AI, automation, or workflow platforms is a plus At Rocketlane, we’re all about building a great product and a great place to work. Here’s why you’ll actually look forward to Mondays: Impact and ownership : You won’t just be another cog in the machine; here, you’re more like a turbocharged engine part. Bring your ideas, make them happen. Work with the best : We’re a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes. Celebrate wins : Whether we’re hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big. Learn and grow : We’re all about learning—and we’re not just talking about the latest SaaS trends. You’ll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it). Flexibility and balance : While we love collaborating in the office five days a week, we know everyone has their own rhythm. That’s why we offer flexibility around hours—so you can bring your best energy, whether you’re an early bird or a night owl. Pyjamas optional (at least outside the office). Comprehensive medical, dental, and vision coverage for full-time employees and their dependents.
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