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Executive Director of Enrollment Systems, Analytics, & Market Intelligence

California State University, Sacramento, Sacramento, California, United States, 95828

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Executive Director of Enrollment Systems, Analytics, & Market Intelligence

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Job no:

554772 Work type:

Management (MPP) Location:

Sacramento Categories:

MPP, Administrative, At-Will, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) Working Title:

Executive Director of Enrollment Systems, Analytics, & Market Intelligence Classification Title : Administrator III Anticipated Hiring Range : $12,500 per month - $14,167 per month CSU Classification Salary Range : $6,891 per month - $22,119 per month Work Hours : Monday through Friday 8:00 a.m. to 5:00 p.m., weekends as needed. Position Summary

The Executive Director of Enrollment Systems, Analytics & Market Intelligence provides strategic and functional leadership for the effective use of enrollment-related systems, data, and market intelligence in support of Sacramento State’s enrollment, retention, and student success goals. This role focuses on translating enrollment management needs into actionable requirements, priorities, and use cases across the student lifecycle, while partnering closely with Information Resources & Technology (IRT) and Institutional Research (IR) to ensure solutions are designed, implemented, and sustained through enterprise platforms and governed data environments. This position provides enrollment domain leadership for customer relationship management (CRM) capabilities (including Technolutions Slate), business process design and improvement, and market research needs—actively guiding configuration, implementation, and optimization efforts to ensure that systems and workflows effectively support institutional priorities, equity goals, and long-term enrollment sustainability. The Executive Director serves as a senior thought partner to Enrollment Management and campus leadership by translating enrollment strategy and operational needs into coordinated system, data, and workflow requirements, and by actively collaborating with IRT, IR, and campus governance bodies throughout design, implementation, and optimization efforts. This role supports the prioritization of enhancements, ensures data quality and usability, and promotes responsible, consistent use of enrollment data. The position exercises delegated authority within Enrollment Management while operating within established campus technology, data governance, and security frameworks. Qualifications

Bachelor’s degree in Information Systems, Information Technology, Computer Science, Business Administration, Higher Education Administration, or a related field, or equivalent experience. Ten years of progressive experience leading enterprise systems, analytics, or enrollment technology initiatives in a complex organization. Experience with Technolutions Slate CRM platform and system integrations Knowledge, Skills, & Abilities

Knowledge of enterprise systems thinking and integration Knowledge of strategic use of data and analytics Demonstrated ability to integrate institutional data, external market research, and competitive intelligence into actionable analyses that shape enrollment strategy and priorities Knowledge of market research and competitive intelligence Skills in cross-functional collaboration and communication Skills in change management and continuous improvement Ability to translate complex data into actionable insights Ability to serve as a strategic thought partner to senior leadership Demonstrated diplomacy, sound judgment, and ability to navigate competing priorities while building trust and alignment among diverse stakeholders Knowledge and understanding of data governance, security frameworks, and enterprise architecture Ability to lead team, build and develop high-performing teams Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents, including faculty, students, staff, and members of the community. Preferred Qualifications

Master’s degree in a related field. Experience in higher education enrollment management, admissions, financial aid, or student success operations. Demonstrated expertise in market research, enrollment forecasting, and data-informed strategy. Experience working within shared governance or enterprise IT environments. Documents Needed to Apply

Resume and cover letter. Failure to upload required documentation may result in disqualification. Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. Clery Act and Security

Jeanne Clery Campus Safety Act notification: The current Annual Security Report (ASR) is available at https://www.csus.edu/clery. The ASR contains security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. A background check (including a criminal records check) must be completed satisfactorily before any offer of employment. If this position is identified as a Campus Security Authority (CSA), you will be notified and required to complete training. Other

Out of State Employment: Sacramento State University is a State of California Employer. All employees must reside in California on date of hire. The University does not sponsor work visas for staff and management positions. Note to Applicants: Possession of the minimum qualifications does not guarantee an interview.

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