Key Account Manager - Infectious Disease Diagnostics - AZ/NM/El Paso, TX
Abbott Laboratories, El Paso, Texas, us, 88568
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity Abbott Rapid and Molecular Diagnostics (RMDx) – Infectious Disease (ID) is seeking a highly motivated, technically proficient
Key Account Manager
with strong business acumen and selling skills to oversee and grow our presence in the AZ/NM territory. This is more than a sales position – it is a chance to make a real impact in healthcare by delivering cutting‑edge diagnostic solutions where they matter most.
Ideal candidates have a solid background in clinical diagnostics and a deep understanding of hospital networks, including Laboratory, Emergency Department, Clinic, Physician Office Lab, and Urgent Care settings.
What You’ll Work On
Act as a strategic partner to established customers by providing consistent and insightful guidance tailored to their needs.
Build and maintain strong relationships through proactive collaboration and understanding of customer objectives.
Conduct regular customer business reviews and proactively resolve issues to enhance satisfaction.
Gather insight from multiple sources to understand stakeholder priorities and challenges.
Collaborate with Sales Development Manager, Health System Executive, Distribution Field Managers, and Regional Business Analyst to secure early renewals and mitigate competitive threats.
Build loyalty through expertise, empathy, and results, acting as the trusted advisor customers turn to.
Develop and execute strategic account plans focused on value expansion and profitability.
Identify and implement operational improvements to drive customer success.
Use sales metrics and standardized tools to document the sales process and influence purchasing decisions.
Maintain strong competitive product knowledge.
Own the sales funnel (SFDC) and account analysis (PowerBI) to ensure a clear roadmap for growth and sustainment.
Exhibit analytic skills and utilize the Microsoft Platform for account analysis and internal communication and planning.
Negotiate contracts, price, proposals, bids, customer service, and follow‑up.
Assist in implementation of new customers and develop retention plans.
Optimize reagent utilization and expand product adoption.
Forecast future needs based on market, regulatory, or environmental trends.
Plan the sales performance of third‑party distributor sales forces in the assigned territory; train and develop these forces.
Support distribution partners in the sale of products, including training, sales meetings, technical expertise, and marketing support of Abbott product lines and distributor private‑branded products.
Partner with Sales, Marketing, Technical Service, Finance, Contract and Pricing to deliver a cohesive customer experience.
Provide regular sales reports, forecasts, and communicate with sales leaders.
Participate in standardized weekly communication with your manager, providing field insights, coaching, strategy, and problem solving.
Escalate and resolve customer challenges in collaboration with local teams.
Protect and grow the existing customer base with annual growth expectations.
Comply with FDA regulations, company policies, and operating procedures, demonstrating professional behavior at all times.
Collaborate with a high‑performing team that is united by purpose and driven by results.
Required Qualifications
Bachelor’s degree.
4+ years of proven success in medical sales, ideally within the diagnostics space.
Deep understanding of laboratory and point‑of‑care settings, health system operations, and health economics.
Willingness to travel within the assigned territory (4 days/week, up to 35% overnight travel).
Preferred Qualifications
Bachelor’s degree in business, health care, or life science.
Experience working with distribution partners.
Strong financial acumen and ability to analyze healthcare market data.
Demonstrated individual contributor experience with problem solving, complex selling, planning, and execution.
Excellent interpersonal skills and documented success in team‑selling environments, effectively communicating at multiple levels of the organization.
Experience with complex contracting and negotiation.
Strategic thinker with a passion for healthcare innovation and a track record of exceeding goals.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations with Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.
The base pay for this position is $68,000.00 – $136,000.00. In specific locations, the pay range may vary from the range posted.
#J-18808-Ljbffr
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity Abbott Rapid and Molecular Diagnostics (RMDx) – Infectious Disease (ID) is seeking a highly motivated, technically proficient
Key Account Manager
with strong business acumen and selling skills to oversee and grow our presence in the AZ/NM territory. This is more than a sales position – it is a chance to make a real impact in healthcare by delivering cutting‑edge diagnostic solutions where they matter most.
Ideal candidates have a solid background in clinical diagnostics and a deep understanding of hospital networks, including Laboratory, Emergency Department, Clinic, Physician Office Lab, and Urgent Care settings.
What You’ll Work On
Act as a strategic partner to established customers by providing consistent and insightful guidance tailored to their needs.
Build and maintain strong relationships through proactive collaboration and understanding of customer objectives.
Conduct regular customer business reviews and proactively resolve issues to enhance satisfaction.
Gather insight from multiple sources to understand stakeholder priorities and challenges.
Collaborate with Sales Development Manager, Health System Executive, Distribution Field Managers, and Regional Business Analyst to secure early renewals and mitigate competitive threats.
Build loyalty through expertise, empathy, and results, acting as the trusted advisor customers turn to.
Develop and execute strategic account plans focused on value expansion and profitability.
Identify and implement operational improvements to drive customer success.
Use sales metrics and standardized tools to document the sales process and influence purchasing decisions.
Maintain strong competitive product knowledge.
Own the sales funnel (SFDC) and account analysis (PowerBI) to ensure a clear roadmap for growth and sustainment.
Exhibit analytic skills and utilize the Microsoft Platform for account analysis and internal communication and planning.
Negotiate contracts, price, proposals, bids, customer service, and follow‑up.
Assist in implementation of new customers and develop retention plans.
Optimize reagent utilization and expand product adoption.
Forecast future needs based on market, regulatory, or environmental trends.
Plan the sales performance of third‑party distributor sales forces in the assigned territory; train and develop these forces.
Support distribution partners in the sale of products, including training, sales meetings, technical expertise, and marketing support of Abbott product lines and distributor private‑branded products.
Partner with Sales, Marketing, Technical Service, Finance, Contract and Pricing to deliver a cohesive customer experience.
Provide regular sales reports, forecasts, and communicate with sales leaders.
Participate in standardized weekly communication with your manager, providing field insights, coaching, strategy, and problem solving.
Escalate and resolve customer challenges in collaboration with local teams.
Protect and grow the existing customer base with annual growth expectations.
Comply with FDA regulations, company policies, and operating procedures, demonstrating professional behavior at all times.
Collaborate with a high‑performing team that is united by purpose and driven by results.
Required Qualifications
Bachelor’s degree.
4+ years of proven success in medical sales, ideally within the diagnostics space.
Deep understanding of laboratory and point‑of‑care settings, health system operations, and health economics.
Willingness to travel within the assigned territory (4 days/week, up to 35% overnight travel).
Preferred Qualifications
Bachelor’s degree in business, health care, or life science.
Experience working with distribution partners.
Strong financial acumen and ability to analyze healthcare market data.
Demonstrated individual contributor experience with problem solving, complex selling, planning, and execution.
Excellent interpersonal skills and documented success in team‑selling environments, effectively communicating at multiple levels of the organization.
Experience with complex contracting and negotiation.
Strategic thinker with a passion for healthcare innovation and a track record of exceeding goals.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations with Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.
The base pay for this position is $68,000.00 – $136,000.00. In specific locations, the pay range may vary from the range posted.
#J-18808-Ljbffr