Overview
About Bloomingdale’s: Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to be like no other store in the world, and every colleague has a voice and access to share thoughts with leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome diversity of background, thought and opinion and have fun along the way. Job Overview: Store Leaders are at the forefront of both the colleague and customer experience. Through a dynamic leadership style, interpersonal skills and business acumen, you will inspire your team to bring the Bloomingdale’s mission to life. As a Business Manager, you unlock each member’s motivation and goals. A successful Bloomingdale’s Business Manager demonstrates an inherent passion for people—recruiting, onboarding and developing direct reports, and ensuring the customer receives an outstanding experience. This role oversees a multi-million dollar component of the store business and often includes multiple families of business with a large sales professional span of control. In today’s retail environment, leaders are flexible and agile, supporting sales results, merchandising standards and timely customer fulfillment orders. Essential Functions
Observe, coach and role model customer-centric selling behaviors at all times Require and champion the use of selling technology to support a seamless customer experience Lead and educate relationship selling, build a client book and drive outreach to maximize business Actively support total store priorities and establish self as an available and engaged leader Lead and own execution of merchandising, partnering with Visual Merchandise Manager / Merchandise Manager as the owner of overall merchandising direction Ensure all necessary re-stocking, floor moves, signing are completed Provide daily oversight of fulfillment process, track metrics throughout the day to ensure optimum fill rate Qualifications and Competencies
Associate's Degree and 3-5 years direct experience required Effectively communicate and present information in one-on-one and small group situations to customers and all levels of internal and external business partners Ability to effectively plan and execute strategies Ability to monitor and maneuver workflow to achieve priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements
Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, including handheld equipment and ability to process register transactions Frequently lift/move up to 25 lbs This job description is not all inclusive; Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.
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About Bloomingdale’s: Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to be like no other store in the world, and every colleague has a voice and access to share thoughts with leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome diversity of background, thought and opinion and have fun along the way. Job Overview: Store Leaders are at the forefront of both the colleague and customer experience. Through a dynamic leadership style, interpersonal skills and business acumen, you will inspire your team to bring the Bloomingdale’s mission to life. As a Business Manager, you unlock each member’s motivation and goals. A successful Bloomingdale’s Business Manager demonstrates an inherent passion for people—recruiting, onboarding and developing direct reports, and ensuring the customer receives an outstanding experience. This role oversees a multi-million dollar component of the store business and often includes multiple families of business with a large sales professional span of control. In today’s retail environment, leaders are flexible and agile, supporting sales results, merchandising standards and timely customer fulfillment orders. Essential Functions
Observe, coach and role model customer-centric selling behaviors at all times Require and champion the use of selling technology to support a seamless customer experience Lead and educate relationship selling, build a client book and drive outreach to maximize business Actively support total store priorities and establish self as an available and engaged leader Lead and own execution of merchandising, partnering with Visual Merchandise Manager / Merchandise Manager as the owner of overall merchandising direction Ensure all necessary re-stocking, floor moves, signing are completed Provide daily oversight of fulfillment process, track metrics throughout the day to ensure optimum fill rate Qualifications and Competencies
Associate's Degree and 3-5 years direct experience required Effectively communicate and present information in one-on-one and small group situations to customers and all levels of internal and external business partners Ability to effectively plan and execute strategies Ability to monitor and maneuver workflow to achieve priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements
Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, including handheld equipment and ability to process register transactions Frequently lift/move up to 25 lbs This job description is not all inclusive; Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.
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