Join our dynamic Client Management team as a
Program Manager
( Strategic Account Manager ), a senior client-facing leader driving strategic alignment, executive partnership, program governance, and cross-functional coordination across complex, high-impact accounts. While our preferred location is our Louisville, KY Center of Excellence, we also welcome candidates for consideration in other SE Hub locations including Boston, MA; Dallas, TX; Boulder, CO; and Nashville, TN.
What will you do:
Lead strategic engagement on high-priority accounts and strengthen executive-level relationships
Oversee complex program delivery and ensure strong cross-functional alignment
Drive renewal strategy and identify targeted up-sell/cross-sell opportunities
Anticipate risks, resolve escalations, and ensure a best-in-class client experience
Monitor financial performance and program health while mentoring supporting team members
What will make you successful:
Proven track record in field sales and account management,
particularly in energy services
Project management capabilities, including the use of Gantt Charts
Ability to work collaboratively across departments and to delegate tasks to team members
A proven history of delivering outstanding customer service, both internally and externally
Sharp analytical skills and meticulous attention to detail
Excellent verbal and written communication skills
Qualifications:
A bachelor's degree and at least 5 years of experience with direct customer interaction in sales or client relations
A minimum of 2 years experience managing energy supply or sustainability services with a customer
Proven experience working with C-suite executives
Digital proficiency, including Word, Excel, and PowerPoint, as well as the ability to employ AI tools for enhanced efficiency
A strong alignment with our company's mission and values
Applicants must be authorized to work in the United States on a full-time, ongoing basis. The company does not provide immigration sponsorship now or in the future.
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Program Manager
( Strategic Account Manager ), a senior client-facing leader driving strategic alignment, executive partnership, program governance, and cross-functional coordination across complex, high-impact accounts. While our preferred location is our Louisville, KY Center of Excellence, we also welcome candidates for consideration in other SE Hub locations including Boston, MA; Dallas, TX; Boulder, CO; and Nashville, TN.
What will you do:
Lead strategic engagement on high-priority accounts and strengthen executive-level relationships
Oversee complex program delivery and ensure strong cross-functional alignment
Drive renewal strategy and identify targeted up-sell/cross-sell opportunities
Anticipate risks, resolve escalations, and ensure a best-in-class client experience
Monitor financial performance and program health while mentoring supporting team members
What will make you successful:
Proven track record in field sales and account management,
particularly in energy services
Project management capabilities, including the use of Gantt Charts
Ability to work collaboratively across departments and to delegate tasks to team members
A proven history of delivering outstanding customer service, both internally and externally
Sharp analytical skills and meticulous attention to detail
Excellent verbal and written communication skills
Qualifications:
A bachelor's degree and at least 5 years of experience with direct customer interaction in sales or client relations
A minimum of 2 years experience managing energy supply or sustainability services with a customer
Proven experience working with C-suite executives
Digital proficiency, including Word, Excel, and PowerPoint, as well as the ability to employ AI tools for enhanced efficiency
A strong alignment with our company's mission and values
Applicants must be authorized to work in the United States on a full-time, ongoing basis. The company does not provide immigration sponsorship now or in the future.
#J-18808-Ljbffr