Event Sales Manager, Hotel Services - Hyatt Regency Downtown SOMA
Encore, San Francisco, California, United States, 94199
Position Overview
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
Key Job Responsibilities
Revenue Generation: Drive results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore’s sales process and methodology; prepare and present quotes and proposals in a timely manner; collaborate with vendors and other departments to capture and service events; attend site visits and meetings; understand event cost structure and incorporate profitability guidelines.
Relationship Management: Deliver world‑class service by cultivating and maintaining relationships with customers, venue personnel and Encore functions; research customer history to create personalized experiences; value people through meetings and listening; maintain accurate CRM data; refer and guide customers through the Encore network.
Sales Accountability: Maintain a healthy pipeline; ensure all known opportunities are in CRM; support sales forecasting; learn and adopt SOPs; keep knowledge of new product/service offerings and emerging technology.
Job Qualifications
BS/BA or 1+ years of Encore or equivalent experience required.
1 year technology sales or hospitality experience preferred.
Prior sales experience in audiovisual is a plus.
Knowledge of hospitality industry and sales processes preferred.
Technical aptitude and computer proficiency required.
Strong written and verbal communication skills.
Competencies (by Core Values)
Deliver World‑Class Service – Hospitality, Ownership.
Do The Right Thing – Self‑Awareness.
Drive Results – Accountability.
See The Big Picture – Decision Quality, Manage Complexity.
Value People – Collaboration.
Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. Working conditions will vary between moderately quiet to noisy volumes. Team members may be asked to work in multiple hotel locations and irregular hours including on‑call status on days, evenings, weekends and holidays.
Salary Pay Range $70,304.00 - $73,000.00
Benefits Encore is committed to providing the best benefits options for our employees and families. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information or other legally protected status.
#J-18808-Ljbffr
Key Job Responsibilities
Revenue Generation: Drive results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore’s sales process and methodology; prepare and present quotes and proposals in a timely manner; collaborate with vendors and other departments to capture and service events; attend site visits and meetings; understand event cost structure and incorporate profitability guidelines.
Relationship Management: Deliver world‑class service by cultivating and maintaining relationships with customers, venue personnel and Encore functions; research customer history to create personalized experiences; value people through meetings and listening; maintain accurate CRM data; refer and guide customers through the Encore network.
Sales Accountability: Maintain a healthy pipeline; ensure all known opportunities are in CRM; support sales forecasting; learn and adopt SOPs; keep knowledge of new product/service offerings and emerging technology.
Job Qualifications
BS/BA or 1+ years of Encore or equivalent experience required.
1 year technology sales or hospitality experience preferred.
Prior sales experience in audiovisual is a plus.
Knowledge of hospitality industry and sales processes preferred.
Technical aptitude and computer proficiency required.
Strong written and verbal communication skills.
Competencies (by Core Values)
Deliver World‑Class Service – Hospitality, Ownership.
Do The Right Thing – Self‑Awareness.
Drive Results – Accountability.
See The Big Picture – Decision Quality, Manage Complexity.
Value People – Collaboration.
Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. Working conditions will vary between moderately quiet to noisy volumes. Team members may be asked to work in multiple hotel locations and irregular hours including on‑call status on days, evenings, weekends and holidays.
Salary Pay Range $70,304.00 - $73,000.00
Benefits Encore is committed to providing the best benefits options for our employees and families. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information or other legally protected status.
#J-18808-Ljbffr