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Sales Operations Coordinator (Wholesale)

Onia, New York, New York, us, 10261

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New York, NY | In-Office

We’re looking for a Sales Operations Coordinator to support our wholesale business by owning order execution from entry through shipment. This role works closely with Sales, Operations, and Logistics to ensure accurate order processing and a first-class experience for our wholesale and dropship customers.

What You’ll Do

Enter and manage wholesale and dropship orders in BlueCherry ERP

Confirm orders with customers and track them through shipment

Partner with Ops/Logistics to troubleshoot and resolve order issues

Support the Sales team with order status, updates, and issue resolution

Deliver responsive, detail-oriented customer service to wholesale accounts

Use Excel (VLOOKUP/XLOOKUP, data transforms) for order tracking and reconciliation

Assist with samples, product copy, care instructions, and customer documentation

What You Bring

Hands-on BlueCherry experience (required)

Strong Excel skills, including lookups and data cleanup

Experience supporting wholesale or B2B customers

Exceptional attention to detail and follow-through

Clear communicator comfortable working cross-functionally

Nice to Have

Shopify experience

Familiarity with Mirakl and/or DSCO

Apparel or consumer goods background

Dropship program experience

Why This Role You’ll sit at the center of revenue and operations—helping ensure orders move cleanly, customers stay happy, and the wholesale channel scales efficiently.

Apply or message us on LinkedIn to learn more.

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