BookingJini is dedicated to revolutionizing the hospitality industry by equipping hotels with advanced, all-in-one software solutions to optimize operations and enhance guest experiences. Our innovative products, including AI-powered booking engines, channel managers, property management systems, and CRM tools, enable hotels to increase direct bookings and reduce dependence on OTAs. We provide tailored solutions for hotels of all sizes, empowering them to streamline management, strengthen online presence, and maximize profitability. Trusted by hotels worldwide, BookingJini is committed to making the hospitality industry more efficient, guest‑centric, and successful.
Role Description
This is a full‑time, on‑site role for an Account Manager based in the San Francisco Bay Area. The Account Manager will build and maintain positive relationships with clients, identify and address their needs, and ensure customer satisfaction. Responsibilities include managing client accounts, providing ongoing support, coordinating with internal teams, identifying growth opportunities, and conducting performance analysis to recommend targeted improvements. The role plays an integral part in supporting the success of both clients and the company. Qualifications
Proven ability in relationship management, client retention, and delivering exceptional customer experiences Strong skills in communication, problem‑solving, and conflict resolution Capable of handling account planning and identifying up‑selling or cross‑selling opportunities Proficiency in tools such as CRM systems and data analysis tools Knowledge of the hospitality sector, SaaS products, or hotel management systems is advantageous Bachelor's degree in Business, Marketing, Hospitality Management, or a related field Highly organized and capable of managing multiple accounts effectively Proactive attitude with the ability to work collaboratively within teams
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This is a full‑time, on‑site role for an Account Manager based in the San Francisco Bay Area. The Account Manager will build and maintain positive relationships with clients, identify and address their needs, and ensure customer satisfaction. Responsibilities include managing client accounts, providing ongoing support, coordinating with internal teams, identifying growth opportunities, and conducting performance analysis to recommend targeted improvements. The role plays an integral part in supporting the success of both clients and the company. Qualifications
Proven ability in relationship management, client retention, and delivering exceptional customer experiences Strong skills in communication, problem‑solving, and conflict resolution Capable of handling account planning and identifying up‑selling or cross‑selling opportunities Proficiency in tools such as CRM systems and data analysis tools Knowledge of the hospitality sector, SaaS products, or hotel management systems is advantageous Bachelor's degree in Business, Marketing, Hospitality Management, or a related field Highly organized and capable of managing multiple accounts effectively Proactive attitude with the ability to work collaboratively within teams
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