Inside Sales Representative - Great Lakes District
Standard Process Inc., East Chicago, Indiana, United States, 46312
Overview
For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.
Position Position Overview
Under the direction of the District Sales Manager, the Inside Sales Representative is responsible for driving sales growth within their assigned district. This role will build strong relationships with existing accounts by providing product knowledge, training, and support to help customers achieve their goals. In addition, the Inside Sales Representative will identify and develop new opportunities, dedicating approximately 20% of their time to driving new account growth. Key responsibilities include conducting needs-based conversations with current customers, ensuring a smooth and consultative sales process, and promoting attendance at educational events and seminars. Success in this role is driven by consistent outreach — through calls, emails, and other touch points — to engage with both existing and new accounts, with a focus on delivering value and fostering long-term partnerships.
Location Remote within assigned district. We are looking for an Inside Sales Representative to support our Great Lakes district.
Preference given to candidates located in Illinois, Indiana, and Michigan.
Essential Functions
Achieve sales goals by building strong relationships with healthcare practitioners (HCPs) through phone, email, and virtual outreach.
Engage customers daily with proactive calls and emails, providing product support, processing orders, and ensuring an excellent service experience.
Promote education and growth by driving attendance at seminars, events, and training opportunities.
Serve as a trusted resource, using product knowledge to answer questions, identify customer needs, and recommend solutions.
Collaborate across teams — partnering with Sales, Marketing, Customer Care, and Finance to deliver a seamless customer experience.
Leverage data and insights to make informed decisions that support customer success and business growth.
Maintain accurate records of customer interactions, leads, and opportunities in the CRM system.
Represent Standard Process at regional and national conferences or tradeshows as needed.
Qualifications Education
Bachelor’s degree in Sales or Marketing preferred, or equivalent work experience in related field
Certifications/Licenses
N/A
Experience
2+ years of experience in inside sales, account management, or customer support
Experience with consultative phone sales, presenting product information, prospecting, and cold calling preferred
Experience using Customer Relationship Management (CRM) software is a plus
Specialized Knowledge And Skills
Excellent communication skills both verbal and written
Results driven individual with strong desire to succeed, high energy, self-starter
Strong commitment to customer service and product descriptive skills
Strong organizational and time management skills
Adaptable, professional, courteous, and motivated
Knowledge of commonly used terms in the supplement industry
Ability to multitask and work in a fast and changing environment
Must work well individually and as a member of a team
Willingness to learn new skills and actively participate in professional development
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and an ability to effectively use sales and marketing software & CRM
Strong internet research skills required
Necessary Competencies
Communication (verbal and written)
Ethics/Integrity
Customer Focus
Personal Accountability/Professionalism
Selling Skills
Results Oriented/Drive for Results
Perseverance/Tenacity
Resilience
Travel Requirements
5-10%
Compensation The expected hourly pay range for this position is
$26 - 32/hr
for candidates based in Wisconsin. For candidates residing in other locations, the applicable pay range may differ based on geographic market and local pay requirements. Final compensation will be determined based on job-related factors including skills, experience, education, internal equity, and location.
Benefits Package Standard Process is proud to be a top workplace. We offer a comprehensive and competitive benefit package, which includes:
Competitive salary and annual incentive program
Comprehensive health care and flexible benefit plan, including pet insurance
Company-matched 401(k) plan
Profit sharing plan
Platinum WELCOA award-winning wellness program, including:
Daily fitness classes
Free life coaching services
$450 monthly Standard Process supplement allowance
Paid time off
Educational assistance
Company hosted outings and events
Strong community involvement
Apply today and become part of the Standard Process family!
Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment. Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.
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Position Position Overview
Under the direction of the District Sales Manager, the Inside Sales Representative is responsible for driving sales growth within their assigned district. This role will build strong relationships with existing accounts by providing product knowledge, training, and support to help customers achieve their goals. In addition, the Inside Sales Representative will identify and develop new opportunities, dedicating approximately 20% of their time to driving new account growth. Key responsibilities include conducting needs-based conversations with current customers, ensuring a smooth and consultative sales process, and promoting attendance at educational events and seminars. Success in this role is driven by consistent outreach — through calls, emails, and other touch points — to engage with both existing and new accounts, with a focus on delivering value and fostering long-term partnerships.
Location Remote within assigned district. We are looking for an Inside Sales Representative to support our Great Lakes district.
Preference given to candidates located in Illinois, Indiana, and Michigan.
Essential Functions
Achieve sales goals by building strong relationships with healthcare practitioners (HCPs) through phone, email, and virtual outreach.
Engage customers daily with proactive calls and emails, providing product support, processing orders, and ensuring an excellent service experience.
Promote education and growth by driving attendance at seminars, events, and training opportunities.
Serve as a trusted resource, using product knowledge to answer questions, identify customer needs, and recommend solutions.
Collaborate across teams — partnering with Sales, Marketing, Customer Care, and Finance to deliver a seamless customer experience.
Leverage data and insights to make informed decisions that support customer success and business growth.
Maintain accurate records of customer interactions, leads, and opportunities in the CRM system.
Represent Standard Process at regional and national conferences or tradeshows as needed.
Qualifications Education
Bachelor’s degree in Sales or Marketing preferred, or equivalent work experience in related field
Certifications/Licenses
N/A
Experience
2+ years of experience in inside sales, account management, or customer support
Experience with consultative phone sales, presenting product information, prospecting, and cold calling preferred
Experience using Customer Relationship Management (CRM) software is a plus
Specialized Knowledge And Skills
Excellent communication skills both verbal and written
Results driven individual with strong desire to succeed, high energy, self-starter
Strong commitment to customer service and product descriptive skills
Strong organizational and time management skills
Adaptable, professional, courteous, and motivated
Knowledge of commonly used terms in the supplement industry
Ability to multitask and work in a fast and changing environment
Must work well individually and as a member of a team
Willingness to learn new skills and actively participate in professional development
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and an ability to effectively use sales and marketing software & CRM
Strong internet research skills required
Necessary Competencies
Communication (verbal and written)
Ethics/Integrity
Customer Focus
Personal Accountability/Professionalism
Selling Skills
Results Oriented/Drive for Results
Perseverance/Tenacity
Resilience
Travel Requirements
5-10%
Compensation The expected hourly pay range for this position is
$26 - 32/hr
for candidates based in Wisconsin. For candidates residing in other locations, the applicable pay range may differ based on geographic market and local pay requirements. Final compensation will be determined based on job-related factors including skills, experience, education, internal equity, and location.
Benefits Package Standard Process is proud to be a top workplace. We offer a comprehensive and competitive benefit package, which includes:
Competitive salary and annual incentive program
Comprehensive health care and flexible benefit plan, including pet insurance
Company-matched 401(k) plan
Profit sharing plan
Platinum WELCOA award-winning wellness program, including:
Daily fitness classes
Free life coaching services
$450 monthly Standard Process supplement allowance
Paid time off
Educational assistance
Company hosted outings and events
Strong community involvement
Apply today and become part of the Standard Process family!
Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment. Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.
#J-18808-Ljbffr