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Documentation Specialist

Handi Medical Supply, Inc, Saint Paul, Minnesota, United States, 55199

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Documentation Specialist - Call Center Handi Medical | Minnesota’s Best Bronze Medal Winner in Medical Supplies

Do you have what it takes to join a Top Workplace in Minnesota? Handi Medical is proud to be recognized for both excellence and culture. We are seeking a Documentation Specialist whose primary focus is the review, qualification, and acceptance of medical documentation to support the timely and compliant release of durable medical equipment (DME) and supplies.

If you have experience in a healthcare or documentation-driven role, your skills may transfer well to this opportunity.

Visit our career site to learn more about our culture and team.

Position Details

Pay: $20-$22 per hour

Schedule: Full-Time, Monday-Friday, 8:30 AM-5:00 PM

Location: In-person

Essential Functions

Primary Function: Review, qualify, and accept standard written orders and medical records to authorize the release of durable medical equipment and supply orders

Ensure all documentation meets federal, state, payer, and regulatory compliance requirements prior to order processing

Review each file to confirm all required documentation is complete and compliant, including medical records, insurance information, prescriptions, Letters of Medical Necessity (LMN), and Face-to-Face documentation

Ensure all orders are revenue-qualified and result in clean, accurate claims

Accurately log, track, and maintain documentation to meet payer qualification standards

Complete timely follow-up on documentation-related work queues, including authorizations, missing documents, and order processing

Communicate with insurance providers to verify eligibility and coverage, documenting all interactions accurately

Collaborate with internal departments to ensure smooth documentation and order fulfillment workflows

Resolve customer questions, concerns, and documentation-related issues by identifying problems and coordinating solutions

Physical Requirements

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times

Benefits

health

dental

vision

401K plus match

incentive program

life insurance

paid time off

paid holidays

long-term disability

short-term disability

free parking

volunteer pay

green initiatives

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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