
Community Relations Coordinator
iTrust Wellness, Charleston, South Carolina, United States, 29408
Overview
The Community Relations Coordinator will cultivate partnerships with senior living communities to support iTrust Cares, which offers onsite Geri-psychiatric services. iTrust is a privately owned, SC based company with a presence in over 45 communities in the Upstate and 15+ in CHS. This is a new market with a focus on growth. This is a remote position based out of Charleston, SC. Responsibilities
Cultivate relationships with staff members at senior living communities: Executive Director, Wellness Director, Sales/Marketing Director, Activities Director, Onsite primary care providers Document and track engagements with community partners via Excel Pursue new senior living communities to partner with, dependent on company bandwidth; attend networking events to represent the organization and cultivate professional relationships Conduct initial Coordination of Care (COC) meetings for prospective new senior living communities Coordinate onsite staff education/mental health presentations for each EC provider Coordinate and organize training sessions and family events to foster community involvement and engagement Host frequent, meaningful interactions at each community (e.g., emails, calls, material/goodie drops, scheduled meetings) Perform follow-up communications via phone, text, and email to engage with potential clients and enhance relationships Ensure each community remains well-stocked with the company’s marketing materials and restock the onsite binder as needed Conduct cold calling to generate leads and promote services Build and maintain strong relationships with primary care providers to facilitate referrals and collaboration Qualifications
Bachelor’s degree in communications, Social Work, Healthcare Administration, Business Administration or related field Must be local to the Charleston, SC area Willingness to travel within the state of South Carolina up to 75% of the time Experience
Minimum of 2-3 years of experience in community relations, marketing, or a healthcare-related role Experience working with senior living communities or in elderly care environments is required Skills
Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders Proficient in Microsoft Excel for tracking engagements and managing data Excellent organizational skills with attention to detail for handling multiple tasks and meeting deadlines Ability to conduct presentations and facilitate meetings effectively Understanding of Geri-psychiatric services and the needs of elderly populations Familiarity with marketing principles and best practices in the healthcare sector Proven ability to represent an organization at networking events and build professional relationships Strong critical thinking and problem-solving abilities to address challenges and pursue opportunities for partnerships Valid driver’s license and reliable transportation to travel to various senior living communities Note: This job description is intended to convey essential duties and responsibilities and is not an exhaustive list of all functions and tasks required. The company reserves the right to modify the duties and responsibilities of the position as necessary. Please submit your resume for consideration. Current or previous patients of iTrust Wellness Group are ineligible to apply.
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The Community Relations Coordinator will cultivate partnerships with senior living communities to support iTrust Cares, which offers onsite Geri-psychiatric services. iTrust is a privately owned, SC based company with a presence in over 45 communities in the Upstate and 15+ in CHS. This is a new market with a focus on growth. This is a remote position based out of Charleston, SC. Responsibilities
Cultivate relationships with staff members at senior living communities: Executive Director, Wellness Director, Sales/Marketing Director, Activities Director, Onsite primary care providers Document and track engagements with community partners via Excel Pursue new senior living communities to partner with, dependent on company bandwidth; attend networking events to represent the organization and cultivate professional relationships Conduct initial Coordination of Care (COC) meetings for prospective new senior living communities Coordinate onsite staff education/mental health presentations for each EC provider Coordinate and organize training sessions and family events to foster community involvement and engagement Host frequent, meaningful interactions at each community (e.g., emails, calls, material/goodie drops, scheduled meetings) Perform follow-up communications via phone, text, and email to engage with potential clients and enhance relationships Ensure each community remains well-stocked with the company’s marketing materials and restock the onsite binder as needed Conduct cold calling to generate leads and promote services Build and maintain strong relationships with primary care providers to facilitate referrals and collaboration Qualifications
Bachelor’s degree in communications, Social Work, Healthcare Administration, Business Administration or related field Must be local to the Charleston, SC area Willingness to travel within the state of South Carolina up to 75% of the time Experience
Minimum of 2-3 years of experience in community relations, marketing, or a healthcare-related role Experience working with senior living communities or in elderly care environments is required Skills
Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders Proficient in Microsoft Excel for tracking engagements and managing data Excellent organizational skills with attention to detail for handling multiple tasks and meeting deadlines Ability to conduct presentations and facilitate meetings effectively Understanding of Geri-psychiatric services and the needs of elderly populations Familiarity with marketing principles and best practices in the healthcare sector Proven ability to represent an organization at networking events and build professional relationships Strong critical thinking and problem-solving abilities to address challenges and pursue opportunities for partnerships Valid driver’s license and reliable transportation to travel to various senior living communities Note: This job description is intended to convey essential duties and responsibilities and is not an exhaustive list of all functions and tasks required. The company reserves the right to modify the duties and responsibilities of the position as necessary. Please submit your resume for consideration. Current or previous patients of iTrust Wellness Group are ineligible to apply.
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