Job Title:
Customs Brokerage Team Lead
Job Location:
Columbia, South Carolina
DHL Global Forwarding
manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html
We have an outstanding career opportunity for a
Customs Brokerage Team Lead
in our
Columbia, South Carolina . As a Team Lead - Customs Brokerage you will be responsible for ensuring the completion of customs entry documentation into our computerized system for our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company!
Key Responsibilities
Assist team members with escalations on customs entries
Enter new customer orders into our DHL computerized system to obtain release of cargo
Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion
Completes document auto upload as needed into DHL computerized system
Work with importer to obtain missing information via telephone or email
Maintains positive and professional customer relationships (internal and external)
Processing of medium complexity air/ocean shipments and requires more thorough understanding of SPI (Special Program Indicator) related to FTAs (Free Trade Agreements) and PGA’s (Participating Government Agencies)
May be assigned additional tasks as needed
Skills and Qualifications
HS diploma or GED required
Keyboarding / 10 key data processing skills required
Microsoft Office (Outlook, Excel, Word, and PowerPoint) experience required
Exceptional customer service skills
Strong communication skills
Flexibility to work various shifts: days, evenings, nights, or weekends
Minimum of 1-2 years of experience in area of responsibility
Pay Range: $22.91 - $30.55/hr. (Based on Experience)
Benefits (All Non-Union Employees)
Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
References Visible links:
https://www.logistics.dhl/us-en/home/careers.html
#J-18808-Ljbffr
Customs Brokerage Team Lead
Job Location:
Columbia, South Carolina
DHL Global Forwarding
manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html
We have an outstanding career opportunity for a
Customs Brokerage Team Lead
in our
Columbia, South Carolina . As a Team Lead - Customs Brokerage you will be responsible for ensuring the completion of customs entry documentation into our computerized system for our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company!
Key Responsibilities
Assist team members with escalations on customs entries
Enter new customer orders into our DHL computerized system to obtain release of cargo
Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion
Completes document auto upload as needed into DHL computerized system
Work with importer to obtain missing information via telephone or email
Maintains positive and professional customer relationships (internal and external)
Processing of medium complexity air/ocean shipments and requires more thorough understanding of SPI (Special Program Indicator) related to FTAs (Free Trade Agreements) and PGA’s (Participating Government Agencies)
May be assigned additional tasks as needed
Skills and Qualifications
HS diploma or GED required
Keyboarding / 10 key data processing skills required
Microsoft Office (Outlook, Excel, Word, and PowerPoint) experience required
Exceptional customer service skills
Strong communication skills
Flexibility to work various shifts: days, evenings, nights, or weekends
Minimum of 1-2 years of experience in area of responsibility
Pay Range: $22.91 - $30.55/hr. (Based on Experience)
Benefits (All Non-Union Employees)
Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
References Visible links:
https://www.logistics.dhl/us-en/home/careers.html
#J-18808-Ljbffr