Digital Media Producer

Who We Are Welcome to TELUS Digital – a global, award‑winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers. We design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture. Location & Flexibility The Digital Media Producer will be based in Charlottesville, VA. This role requires an in‑office presence in a hybrid (Work From Near) capacity. The Opportunity As a Digital Media Producer, you’ll film and edit multimedia content for short‑ and long‑form videos. Projects include docuseries episodes, demos, customer stories, case studies, webinars, thought leadership initiatives, internal company announcements, promotional social media videos, product marketing videos, recruiting/retention videos, corporate training, and other enterprise‑wide projects. You’ll collaborate with the Global Brand & Creative Studio to atomize and repurpose content as part of a full‑funnel video strategy focused on brand awareness, audience engagement, and conversion across YouTube, LinkedIn, the website, and emerging channels. See Some Highlights From Our Creative Studio 2 Weeks to Better Video Series Leveraging AI Marketing Copilots Responsibilities Edit audio and video projects based on established scripts, screenplays, or outlines, working closely with commercial stakeholders, subject matter experts, directors, copywriters, graphic designers, illustrators, and animators to produce a final product that matches the shared vision. Collaborate with other Marketing teams across RevOps, Creative Services, Regional Events, and Talent Recruiting to produce and optimize cut‑downs, excerpts, and snippets for demand generation. Work with Directors/Producers to direct on‑screen/on‑air talent and occasionally facilitate filmed interviews or discussions. Perform studio and field production set preparation, testing, and strike. Manage, maintain, and update digital media software and physical media production equipment at the on‑site studio. Conduct various styles of production including podcasts (video + audio), webinars, multi‑camera studio recordings, on‑location/field productions, cinematic, documentary, employee training, social media, and live event productions. Load and organize footage and maintain accurate records and project documentation/logs for video production projects. Support production at TELUS Digital’s Woolen Mills Innovation Center in Charlottesville, VA, with occasional travel or remote producing on‑location with select clients and at other TELUS Digital locations domestically and internationally. Qualifications Experience with professional and prosumer cameras, lighting, and audio equipment. Experience with the pre‑/post‑production process, best practices, and video storytelling. Experience with color correction and motion graphics software preferred. Familiarity with control rooms, lighting grids, electrical power, and circuitry. Software knowledge: production and post‑production (Adobe Creative Suite), Microsoft Office, cloud video sharing services, virtual meeting tools, and emerging AI tooling for audio/video storytelling. Working knowledge of social media platforms, video specifications, and trends, especially leveraging YouTube as a search engine, community platform, and lead generation channel. Ability to learn new technology processes and techniques quickly. Ability to work under tight deadlines while managing competing priorities. Driven individual with sophisticated visual sensibility and excellent organizational skills. Strong teamwork skills and ability to cultivate relationships on the team and across TELUS Digital. Professionalism and decorum when working with high‑profile guests and executives. Physical requirement: standing for long periods, bending, kneeling, walking, climbing, carrying heavy objects, lifting up to 30 lbs. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy.

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