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Sales Associate - Soma

Soma, Geneva, Illinois, United States, 60134

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divh2Retail Sales Associate/h2pPosition Objective: The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability./ppFunctional Responsibilities:/pulliDrive for Results/liliMaintains knowledge of current sales and promotions; maintains pricing and visual standards./liliMaintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management./liliParticipates in visual directives including monthly store sets and sales floor maintenance./liliCustomer Experience/liliPromotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience./liliEnsures prompt resolution of customer concerns./liliEnsures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices./liliReinforces buying decisions at the checkout and achieves add on goals including gift card sales./liliSigns up clients for reward program./liliBuilds and maintains a solid customer following through clienteling and wardrobing./liliKnows current product fit and style assortment offerings in store and on-line./liliMaintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book./liliOperational Excellence/liliSupports replenishment activities that keep the store full and abundant./liliAssists with locate fulfillment./liliAssists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed./liliAssist with boutique cleanliness and organization/liliTeamwork and Growth/liliPromotes an inclusive, collaborative approach to problem solving./liliSeeks personal developmental opportunities and readily solicits feedback./liliOther duties as assigned./li/ulpThis position may be found in multiple brands. Some duties may vary from brand to brand./ppCompetencies:/pulliCulture/liliLiving the Chicos FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance./liliManages Complexity/liliMaking sense of complex, high quantity, and sometimes contradictory information to effectively solve problems./liliPlans and Aligns/liliPlanning and prioritizing work to meet commitments aligned with organizational goals./liliOrganizational Savvy/liliManeuvering comfortably through complex policy, process, and people-related organizational dynamics./liliCourage/liliStepping up to address difficult issues, saying what needs to be said./li/ulpQualifications:/pulliHigh School diploma or equivalent/liliRetail or sales experience preferred/liliFor the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older/liliFor all other states, must be 18 years of age or older/liliExcellent communication skills/liliExcellent customer service skills/liliAble to learn or adapt to technology provided by the company/liliStrong organizational skills and ability to multi-task in a fast-paced environment/liliAble to communicate with customers, Associates, and Management/liliRegular attendance is essential to this position to ensure adequate coverage to meet company objectives./liliAbility to work a flexible work schedule, including nights, weekends, and holidays is required/li/ulpPhysical Requirements:/pulliConstant Walking/Standing- 67-100% of 8-hour shift/liliOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shift/liliFrequent Climbing- 34%-66% of 8-hour shift/li/ulpThe wage range for this position is $15.00 to $18.75. Successful candidates wage rates will be determined based on their individual qualifications for the position. Our part time associates are eligible to participate in the Companys employee assistance program and employee discount program./p/div