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Sr. Account Manager eBay Live

eBay, Draper, Utah, United States, 84020

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divh2Sr. Account Manager eBay Live/h2pAt eBay, were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts./ppJoin a team of passionate thinkers, innovators, and dreamers and help us connect people and build communities to create economic opportunity for all./ppWere looking for an Account Manager to help sellers thrive within eBay Live broadcasts. Youll be the trusted partner guiding top sellers after they launch helping them grow audiences, drive GMV, and become category leaders./ppThis role combines relationship management, strategy, and performance coaching. Youll help sellers improve stream quality, optimize their business operations, and connect their goals to eBay Lives broader growth vision./ppThe Sr. Account Manager eBay Live plays a pivotal role in encouraging positive relationships with top strategic sellers. They also lead key initiatives to improve seller benchmarks, partnerships, GMV, and programming optimization. This position is dedicated to accelerating the growth of sellers through consultative partnerships and knowledge sharing, focusing on the most strategic and vital relationships within the assigned categories./ph3Key Responsibilities/h3ulliCultivate and maintain strong relationships with eBay Live sellers through regular business reviews and strategic consultations, leading some of eBays largest and most successful accounts./liliDevelop comprehensive strategies for enterprise sellers to ensure successful platform integration and early growth./liliAnalyze seller business data to identify growth opportunities and potential risks./liliCreate and implement customized business plans to help enterprise sellers achieve their growth targets./liliProvide advanced platform knowledge and selling strategy consultation./liliDevelop and implement optimizations to sellers eBay live programming and schedule./liliCollaborate with cross-functional teams to resolve complex seller issues./liliGuide sellers through changes to rules and system updates while ensuring compliance./liliTrack and analyze seller performance metrics to ensure growth targets are met./li/ulh3Strategic Focus on Understanding Business Leadership/h3ulliOrganize and complete large-scale seller central initiatives through cross-collaboration with business unit partnerships./liliDevelop standard process sharing programs across the seller community./liliInvestigate and analyze new policy and platform impacts on enterprise sellers./liliLead initiatives to establish and carry out seller protocols./liliMeasure and report on the effectiveness of educational initiatives./li/ulh3Position Qualifications/h3ulliMinimum of 4+ years of experience in e-commerce and account management./liliExcellent influencing and presentation skills./liliStrong project management and organizational skills./liliAdvanced knowledge of Google Workspace./liliStrong analytical and critical thinking capabilities./liliProven ability to build and maintain relationships with enterprise-level clients./liliExtensive knowledge of e-commerce industry trends and standards./liliDemonstrated leadership skills and ability to work independently./liliConsistent track record of high performance and team ranking./liliRecognized as a strong cross-functional leader and collaborator./liliExecutive-level verbal and written communication skills, including the ability to tell a compelling story backed by data./liliHigh degree of ownership and dedication to achieving results./liliStrong adaptability to shifting priorities and business needs./liliSelf-motivated to see opportunities and challenges within the business./liliData-driven approach to planning and decision-making, with comfort in handling data, analytics, and modeling. Strong understanding of PL./liliOrganized problem solver who balances attention to detail with efficiency./liliStrong understanding of digital advertising and a desire to become an expert./liliWillingness to become an industry expert, engage directly with customers, and a strong desire to contribute to eBays growth./li/ulh3Core Competencies/h3ulliCustomer Focus: Innovates in customer service approaches and anticipates seller needs./liliCritical Thinking: Ability to analyze complex business situations and develop effective solutions./liliResults Driven: Consistently achieves above-average results despite obstacles./liliCommunication: Excellent presentation and interpersonal skills./liliStrong organizational skills./li/ulpThe base pay range for this position is expected in the range below:/pp$86,800 - $150,100/ppBase pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment./ppIf hired, employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors./ppeBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities./p/div