Director, Sales Ramp Strategy & Performance (remote)
Hyatt Hotels Corporation seeks an enthusiastic Director, Sales Ramp Strategy & Performance to join our team. The Director is responsible for driving commercial success for new hotels across the Americas region, overseeing sales activation, commercial ramp strategy, and data‑driven performance improvement plans tailored to the market.
This role requires deep commercial strategy expertise, strong sales leadership, and a data‑led approach that supports property‑level execution. The Director will partner closely with regional commercial leaders, above‑property teams, O&C, Hyatt Sales Force, and hotel‑level stakeholders to ensure strong market entry for new hotels and accelerate commercial readiness.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility.
How We Care for Our People
Our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we support each other as members of the Hyatt family. Hyatt is proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years.
We offer exceptional corporate benefits:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401(k) with company match
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role
The Director Sales, Ramp Strategy & Performance plays a critical role in optimizing commercial segmentation strategy and brand alignment for new openings, conversions, and transitioning hotels across the assigned region. The role leverages global insights, market analysis, account targeting/awareness and is accountable for shaping and leading localized sales ramp strategies that accelerate topline performance from pre‑opening through stabilization.
Key responsibilities include:
- Localize and execute the global commercial ramp strategy with a focus on sales readiness, B2B/B2C acquisition, segmentation strategy, key account penetration, and commercial activation for new openings and conversions.
- Prioritize hotels based on commercial risk, owner expectations, and opening timelines to maximize regional impact.
- Serve as the senior regional sales lead for all ramp and performance‑related activity, ensuring sales teams are prepared, resourced, and aligned prior to launch and through the ramp period.
- Work closely with Revenue and Marketing Ramp counterparts, ensuring segmentation and strategic revenue plans align with market pricing and positioning to drive commercial performance objectives of each hotel.
- Collaborate closely with Revenue, Marketing, and Ramp Operations teams to deliver an integrated commercial ramp approach; contribute to go‑to‑market planning, aligning commercial tactics, brand positioning, and market insights to drive performance from pre‑opening through stabilization.
- Act as a key liaison between World of Hyatt programs/stakeholders, Hyatt’s global sales network, brand leadership, global sales operations, legal resources, regional stakeholders, and hotel teams to drive commercial results and ensure optimal market positioning.
- Serve as strategic sales advisor to owners, operators, GMs, and Directors of Sales throughout pre‑opening, ramp, and performance optimization.
- Partner closely with regional Commercial Services leadership, Sales, and O&C to create integrated commercial strategies.
- Lead data‑led analysis to identify performance gaps in sales contribution, segmentation mix, account penetration, channel strategy, and competitive performance.
- Partner with the Ramp Insights & Reporting teams to analyze key sales KPIs including account production, RGI performance, B2B channel contribution, and market share trends.
- Develop tailored “sales glide paths to success” with actionable recommendations; monitor ongoing results, evaluate plan effectiveness, and adjust strategies to drive measurable improvement.
Travel
Up to 20–25%, depending on hotel openings, owner meetings, and regional coordination needs.
Qualifications
- 10+ years of experience in hotel sales leadership, preferably with a focus on openings, transitions, or repositioning.
- Clear methodology for developing and executing sales strategies aligned with brand positioning and market dynamics.
- Strong abilities to lead and execute strategies across multiple hotels, ownership groups, and in various markets.
- Strong command of hotel sales disciplines, including B2B/B2C acquisition, corporate sales, RFP season strategy, MICE, revenue collaboration, and account deployment.
- Deep understanding of regional buyer behavior and how to adapt sales strategy to local markets.
- Strong owner and stakeholder engagement experience, with the ability to influence at senior levels.
- Data‑informed decision‑maker with strong commercial acumen and execution capability.
- Exceptional communication and relationship‑building skills.
- Bachelor’s degree in Business, Sales, Revenue Management, Hospitality, or related field.
The salary range for this position is $142,500 – $185,000. Pay will meet local requirements, including the local minimum wage rate.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
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