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Remote Principal Product Designer

Jobgether, New York, New York, United States

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This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Product Designer - REMOTE. In this role, you'll be pivotal in shaping the user experience and interface across an AI-powered claims automation platform. You'll have the unique opportunity to work hands-on while also mentoring designers, navigating complex workflows, and collaborating with external agencies. Your work will directly impact the company's ability to provide innovative solutions in pet health care, contributing to a smarter and healthier future for pets.

Accountabilities

Establish and lead end-to-end product design processes Design and own UX for multiple SaaS products Create our first design system and scale it across all products Translate brand foundations from our agency into product-ready patterns Develop and lead user research to gather quantifiable, actionable insights Establish key metrics from research to drive UX strategy Mentor and direct two contract designers; review work, set quality bars, and guide priorities Partner with product, engineering, and data to align on problem framing, requirements, and sequencing Collaborate with our external agency on brand system, marketing surfaces, and cohesive product storytelling Establish user research operations Set up design ops that scale with the team Drive UX strategy and alignment across the organization Requirements

8-10+ years in product/UX design; at least 3 in senior/staff/principal IC roles owning complex workflows Experience mentoring contractors or leading small design pods as a player-coach Expertise in workflow/enterprise SaaS design (B2B/B2B2C), driving clarity in high-ambiguity problem spaces Experience with user research and rapid prototyping Strong systems thinking, can design for multi-stakeholder journeys Proven track record building design systems and research practices from zero-to-one Excellent communication; executive-ready reasoning; strong collaboration with PM/Eng/Data Tools: Figma, FigJam; analytics such as Pendo Benefits

Comprehensive full medical, dental and vision Insurance Basic Life Insurance at no cost to the employee Company paid short-term and long-term disability 12 weeks of 100% paid Parental Leave Health Savings Account (HSA) Flexible Spending Accounts (FSA) Retirement savings plan Personal Paid Time Off Paid holidays and company-wide Wellness Day off Paid time off to volunteer at nonprofit organizations Pet friendly office environment Commuter Benefits Group Pet Insurance On the job training and skills development Employee Assistance Program (EAP)

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.