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Customer Service Representative

Artech, San Diego, California, United States, 92189

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Job Title: Customer Service Representative Duration: 12 months Location: 9445 Farnham St San Diego CA 92123 ID: 4628 Pay rate: $22-$23/hr on W2

Required Skills & Qualifications Applicants must be able to work directly on W2 Customer Service - Must have a minimum of 2 years of experience Inbound/Outbound calling - Must have a minimum of 2 years of experience Banking - Must have a minimum of 2 years of experience Prior experience with relevant industry is required Education Level - Bachelor's Degree is mandatory in the field of Computer Science Preferred Skills & Qualifications

Strong Excel skills Ability to find and communicate ideas for better processes Dental Experience Day-to-Day Responsibilities

Handle inbound and outbound calls providing accurate, courteous, and timely service to customers, providers, business partners, and staff members regarding the products offered. Document each call with attention to detail and accuracy. Utilize technologies such as Excel, Outlook, Teams, Word, SharePoint, and internal CRMs like SalesLogix and DVCN. Company Benefits & Culture

Foster a diverse and inclusive workplace environment. Encourage professional growth and development. Promote a healthy work-life balance.

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