POSITION SUMMARYManage and Build relationships with customers through order processing JOB RESPONSIBILITIES
SPECIFIC RESPONSIBILITIES: The main responsibilities of the Customer Service Representative: Process any customer orders, make changes to their orders or account Create new items when they are ordered for the first time Keep customers updated on any changes, which can include late orders or deliveries Utilizing our ERP to create work orders on time Work closely with production leadership to complete customer work orders on time Work Instructions to be annually trained: PLW-OP17 PLW-CS01 PLW-CS02 PLW-OP28 PLW-WI03 PLW-WI10 PLW-WI21 PLW-WI22 PLW-WI23 PLW-V01 PLW-V02 PLW-V03 PLW-V04 PLW-V05 QUALIFICATIONS DIVISION : U.S. Lubricants U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residencyunless based on business need. U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture. U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic.
If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.
SPECIFIC RESPONSIBILITIES: The main responsibilities of the Customer Service Representative: Process any customer orders, make changes to their orders or account Create new items when they are ordered for the first time Keep customers updated on any changes, which can include late orders or deliveries Utilizing our ERP to create work orders on time Work closely with production leadership to complete customer work orders on time Work Instructions to be annually trained: PLW-OP17 PLW-CS01 PLW-CS02 PLW-OP28 PLW-WI03 PLW-WI10 PLW-WI21 PLW-WI22 PLW-WI23 PLW-V01 PLW-V02 PLW-V03 PLW-V04 PLW-V05 QUALIFICATIONS DIVISION : U.S. Lubricants U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residencyunless based on business need. U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture. U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic.
If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.