Sunrun Sales Professional
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle
from sale through installation and beyond
so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. Responsibilities
Resolving At Risk Customer cases on behalf of the sales team Handles inbound calls, but primarily an outbound effort with pre-installed customers Provides an excellent experience for in-process customers by adhering to company call quality standards Effectively overcomes and handles objections from solar prospects. Resolves concerns and de-escalates customers in a friendly and professional manner Confidently educates customers regarding Sunrun's solar process Re-engages with prospects who have become unresponsive Efficiently manages a pipeline of At Risk Customer cases to resolve in a timely manner. Strong ability to multi-task Willingly engages with their peers in team meetings and through G-chat Qualifications
High School Diploma or equivalent Minimum of 1 year of experience in a related field. Retention or Sales experience is preferred A minimum of six months of experience in a call center environment required Excellent verbal and written communication skills Strong work ethic and ambition to succeed. Ability to effectively educate the public about the benefits of solar electricity and Sunrun Solar Proficient with email, Google suite, and CRM tools (Salesforce preferred) Ability to work weekends, evenings and some holiday shifts Ability to speak bilingual. Spanish is a plus. Physical Demands
Be able to remain in a seated position for more than 75 percent of the workday Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment Ability to exert up to 10 pounds of force and occasionally lift and or move up to 15 pounds Sufficient visual and hearing acuity to follow instructions, operate office equipment and determine accuracy of the work assigned Starting salary/wage for this opportunity: $15.56 to $20.74 Compensation decisions will not be based on a candidate's salary history. You can learn more here. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com. Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth.
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle
from sale through installation and beyond
so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. Responsibilities
Resolving At Risk Customer cases on behalf of the sales team Handles inbound calls, but primarily an outbound effort with pre-installed customers Provides an excellent experience for in-process customers by adhering to company call quality standards Effectively overcomes and handles objections from solar prospects. Resolves concerns and de-escalates customers in a friendly and professional manner Confidently educates customers regarding Sunrun's solar process Re-engages with prospects who have become unresponsive Efficiently manages a pipeline of At Risk Customer cases to resolve in a timely manner. Strong ability to multi-task Willingly engages with their peers in team meetings and through G-chat Qualifications
High School Diploma or equivalent Minimum of 1 year of experience in a related field. Retention or Sales experience is preferred A minimum of six months of experience in a call center environment required Excellent verbal and written communication skills Strong work ethic and ambition to succeed. Ability to effectively educate the public about the benefits of solar electricity and Sunrun Solar Proficient with email, Google suite, and CRM tools (Salesforce preferred) Ability to work weekends, evenings and some holiday shifts Ability to speak bilingual. Spanish is a plus. Physical Demands
Be able to remain in a seated position for more than 75 percent of the workday Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment Ability to exert up to 10 pounds of force and occasionally lift and or move up to 15 pounds Sufficient visual and hearing acuity to follow instructions, operate office equipment and determine accuracy of the work assigned Starting salary/wage for this opportunity: $15.56 to $20.74 Compensation decisions will not be based on a candidate's salary history. You can learn more here. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com. Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth.