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NEW JOB OPENING TECHNICAL WRITER IN LANSING, MI, USA!

Rose International, Lansing, Michigan, United States, 48900

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Job Description ***Only qualified Technical Writer candidates located near the Lansing MI area to be considered due to the position requiring an onsite presence***

Required Education: • Bachelor's degree in an Information Technology (IT) related field

Required Skills: • Candidates must have a minimum of 4 years of general technical writer experience • Minimum 1-year mentoring and working with teams to implement standards for documentation including the development and delivery of related training materials • Minimum 2 years reviewing existing documentation against standards Documenting and prioritizing identified gaps • Minimum 1 year of working with work products and projects with purposeful ADA WCAG21AA focus • Minimum 1 year of experience working with ADA tools associated with technical writing (eg Microsoft accessibility checker Adobe accessibility checker etc)

CLIENT Agency Services is seeking a Technical Writer 3 to support agency initiatives to review and update documents and web published content for ADA WCAG 2.1AA compliance for the CLIENT. This individual will work with the CLIENT Bureau Services Manager and be provided with the opportunity to establish best practices for the ongoing efforts to review and address non-compliance to ADA WCAG2.1 AA standards and applicable department policies for published documents and agency-maintained web content. This individual will also train program staff on those best practices and lead efforts to complete the needed updates. This position will meet weekly with the CLIENT Bureau Services Manager to track progress, remove any barriers, and set priorities. This position works closely with the department's web administrator, web team, forms analyst, and Digital Accessibility Review Team (DART) to ensure timely compliance. This individual needs to be experienced producing technical content for published documentation and web content in support of business operations, reports, and communications in compliance with the WCAG2.1AA ADA guidelines to include the use of utilizing accessibility tools.

Job Responsibilities: • Develops and maintains user and technical documentation and project process documentation for Application Teams Understands the user's view of applications and /or technology and is able to put procedures in a logical sequence Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence due to a broad understanding of the applications Writes a variety of technical articles report brochures and/or manuals for documentation for a wide range of uses May be responsible for coordinating the display of graphics and the production of the document • Develop enhance and maintain user documentation for multiple applications including documentation required for the operations provider Develop on-line source documentation as appropriate Maintain documentation libraries and subscription lists Identify create revise and maintain documentation and templates Ensure appropriate control access/use of documentation materials Maintain application and user documentation Ensure messages and terminology is consistent across all written materials Research and complete documentation service requests Communicate accurate and useful status updates Manage and report time spent on all work activities Follow quality standards Ability to work in team environment Strong communication skills; both written and spoken • Composes technical documents manuals bulletins brochures publications training manuals and special reports Organizes and coordinates the composition of material and drafting of forms suitable for reproduction Reviews and edits prepared material and illustrations Develops and refines material for publication in journals and periodicals Prepares informational material for release to the mass media Works with agency staff in the development of formats graphics and the layout of publications Assists agency staff in preparing and refining material for speeches and other public presentations May research product design capabilities and compatibility ranges • May oversee the writing editing publishing and distribution of specification documents May review various resources and prepare analyses or summaries May train others Experience in technical writing journalism or communications work Knowledge of the techniques and methods of planning organizing and writing various types of materials of research methodology, and of departmental policies procedures and regulations

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

Benefits: For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .

California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).