Customer Service Representative
Express Employment Professionals Defunct, Afton, Oklahoma, United States, 74331
Job Full Description
Afton, OK
Monday through Friday, 8am to 5pm
$14/HR starting pay
Apply online and call or text 918-542-5757
Job description:
As a Customer Service Representative, it is your responsibility to assess and fulfil customer needs by exerting a great deal of knowledge, empathy and professionalism.
You are people-orientated and adaptable, with outstanding problem-solving skills.
Being a constant point of contact for customers, you have the opportunity to create and/or completely transform a customer's experience with our company. For this reason, it is integral that you are friendly and well-informed in your approach.
To succeed in this role you will have: Strong written and verbal communication skills Confidence on the phone Basic data entry knowledge Ability to multitask, prioritise and manage time effectively Ability to retain and recall important information Capacity to work independently and proactively High aptitude for following communication guidelines, procedures and policies This role is customer-focused, and you will be part of the Customer Service Team providing day-to-day support across the following:
Managing large amounts of incoming calls and email enquiries Answering detailed product and service questions Identifying and fulfilling customer needs to achieve satisfaction Handling complaints, providing appropriate solutions and alternatives Keeping records of customer interactions, processing customer accounts and filing documents Compiling reports on overall customer satisfaction
Send resumes or apply online and call or text 9185425757
Miami, OK 1985 30 5th Avenue Northwest Suite B Miami, OK 74354
Afton, OK
Monday through Friday, 8am to 5pm
$14/HR starting pay
Apply online and call or text 918-542-5757
Job description:
As a Customer Service Representative, it is your responsibility to assess and fulfil customer needs by exerting a great deal of knowledge, empathy and professionalism.
You are people-orientated and adaptable, with outstanding problem-solving skills.
Being a constant point of contact for customers, you have the opportunity to create and/or completely transform a customer's experience with our company. For this reason, it is integral that you are friendly and well-informed in your approach.
To succeed in this role you will have: Strong written and verbal communication skills Confidence on the phone Basic data entry knowledge Ability to multitask, prioritise and manage time effectively Ability to retain and recall important information Capacity to work independently and proactively High aptitude for following communication guidelines, procedures and policies This role is customer-focused, and you will be part of the Customer Service Team providing day-to-day support across the following:
Managing large amounts of incoming calls and email enquiries Answering detailed product and service questions Identifying and fulfilling customer needs to achieve satisfaction Handling complaints, providing appropriate solutions and alternatives Keeping records of customer interactions, processing customer accounts and filing documents Compiling reports on overall customer satisfaction
Send resumes or apply online and call or text 9185425757
Miami, OK 1985 30 5th Avenue Northwest Suite B Miami, OK 74354