Customer Experience Representative
As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service. Responsibilities: Review the accuracy of incoming orders and efficiently collect and input orders submitted via fax, email, voicemail, or online order entry systems. Provide comprehensive support to the Account Specialist, ensuring seamless order processing and customer satisfaction. Accurately process orders and perform data entry tasks to maintain up-to-date and precise records. Ensure the accuracy of outgoing orders, verifying all details before final submission. Operate as an integral part of the office support staff, assisting with various administrative tasks. Scan, file, and upload documents to maintain organized and accessible records. Order and manage office supplies to ensure the office runs smoothly. Assist with scheduling appointments and managing calendars to optimize efficiency. Essential Skills: Strong attention to detail and accuracy. Excellent organizational and multitasking skills. Proficient in data entry and office software. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in Microsoft Office Suite. Additional Skills & Qualifications: Experience in customer service and support. Familiarity with purchase order processes. Proficiency in MS Excel. Work Environment: The role involves working in a dynamic office setting, using various office software and tools. The position requires standard office hours, with a focus on maintaining organized and efficient operations. Casual business attire is expected. Job Type & Location: This is a Contract to Hire position based out of Ontario, CA. Pay and Benefits: The pay range for this position is $23.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Ontario, CA. Application Deadline: This position is anticipated to close on Feb 10, 2026.
As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service. Responsibilities: Review the accuracy of incoming orders and efficiently collect and input orders submitted via fax, email, voicemail, or online order entry systems. Provide comprehensive support to the Account Specialist, ensuring seamless order processing and customer satisfaction. Accurately process orders and perform data entry tasks to maintain up-to-date and precise records. Ensure the accuracy of outgoing orders, verifying all details before final submission. Operate as an integral part of the office support staff, assisting with various administrative tasks. Scan, file, and upload documents to maintain organized and accessible records. Order and manage office supplies to ensure the office runs smoothly. Assist with scheduling appointments and managing calendars to optimize efficiency. Essential Skills: Strong attention to detail and accuracy. Excellent organizational and multitasking skills. Proficient in data entry and office software. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in Microsoft Office Suite. Additional Skills & Qualifications: Experience in customer service and support. Familiarity with purchase order processes. Proficiency in MS Excel. Work Environment: The role involves working in a dynamic office setting, using various office software and tools. The position requires standard office hours, with a focus on maintaining organized and efficient operations. Casual business attire is expected. Job Type & Location: This is a Contract to Hire position based out of Ontario, CA. Pay and Benefits: The pay range for this position is $23.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Ontario, CA. Application Deadline: This position is anticipated to close on Feb 10, 2026.