Healthcare Customer Service Representative- FULLY REMOTE
Remote Staffing, Baltimore, Maryland, United States, 21201
Remote Medical Customer Service Billing Representative
TekSystems is currently hiring for a remote medical customer service billing representative. This position must be near the Maryland area or somewhere close to receive equipment. Must have: 2-3 years or more of experience with medical call center handling medical billing questions, EOB knowledge, claims or medical billing experience with high volume experience, or something related! EPIC experience is a plus not required. Description: Responds to customer inquiries regarding patient accounts, assists in resolving issues and concerns. Maintains professional and courteous behavior to ensure positive image within the community served and to promote customer satisfaction. Assists management with the training of new hires. They will be going over billing issues and EOB's with patients that are calling in over the phone. They will need to understand what an EOB is, be able to describe what the insurance company has paid and what they owe as well. They need to be able to understand the medical billing process. Additional Skills & Qualifications: Must have an associate's or bachelor's or CPAT CPAT certified is a plus. Skills: Requires detailed working knowledge and demonstrated proficiency in multiple payers application billing and or collection processes, with particular focus on billing specifically. Need to understand and be able to read an EOB. Must understand what medical insurance is and know how to explain what insurance does. Must have excellent patient customer service experience. Need to fully understand the medical billing process. Job Type & Location: This is a contract to hire position based out of Baltimore, MD. Pay and Benefits: The pay range for this position is $17.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully remote position. Application Deadline: This position is anticipated to close on Feb 11, 2026. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
TekSystems is currently hiring for a remote medical customer service billing representative. This position must be near the Maryland area or somewhere close to receive equipment. Must have: 2-3 years or more of experience with medical call center handling medical billing questions, EOB knowledge, claims or medical billing experience with high volume experience, or something related! EPIC experience is a plus not required. Description: Responds to customer inquiries regarding patient accounts, assists in resolving issues and concerns. Maintains professional and courteous behavior to ensure positive image within the community served and to promote customer satisfaction. Assists management with the training of new hires. They will be going over billing issues and EOB's with patients that are calling in over the phone. They will need to understand what an EOB is, be able to describe what the insurance company has paid and what they owe as well. They need to be able to understand the medical billing process. Additional Skills & Qualifications: Must have an associate's or bachelor's or CPAT CPAT certified is a plus. Skills: Requires detailed working knowledge and demonstrated proficiency in multiple payers application billing and or collection processes, with particular focus on billing specifically. Need to understand and be able to read an EOB. Must understand what medical insurance is and know how to explain what insurance does. Must have excellent patient customer service experience. Need to fully understand the medical billing process. Job Type & Location: This is a contract to hire position based out of Baltimore, MD. Pay and Benefits: The pay range for this position is $17.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully remote position. Application Deadline: This position is anticipated to close on Feb 11, 2026. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.