Customer Service Representative
Washington Staffing, Renton, Washington, United States, 98055
Patient Support Specialist
The Patient Support Specialist plays a key role in delivering high-quality care by assisting patients with the setup and use of CPAP equipment while providing essential support to a team of physicians. This position blends customer service, technical equipment setup, and administrative coordination to ensure patients receive a seamless and positive experience. The ideal candidate is detail-oriented, comfortable working in a fast-paced clinical environment, and committed to supporting both patients and medical staff with professionalism and compassion. Key Responsibilities: Set up CPAP machines for patients, ensuring proper function, fit, and patient understanding of usage. Provide ongoing support to a team of doctors, including communication, coordination, and administrative assistance. Deliver excellent customer service by addressing patient questions, concerns, and equipment needs. Manage multi-line phone systems and navigate multiple software platforms to support patient scheduling, documentation, and communication. Accurately enter patient and equipment data into electronic systems. Educate patients on home medical products and assist with product placement, availability, and pricing inquiries. Maintain a clean, organized, and safe work environment, including occasional lifting or carrying of equipment up to 50 lbs. Support daily clinic operations by assisting with patient flow, documentation, and general office tasks as needed. Qualifications Required: High School Diploma or GED 1+ year of customer service or customer resolution experience Experience using multi-line phone systems and navigating multiple software applications Strong verbal communication skills and comfort working on the phone Ability to sit, stand, and walk for extended periods Ability to accurately enter data and learn new software systems Preferred: Medical experience, including Respiratory Therapy or Nursing experience Knowledge of home medical equipment, including product types, placement, availability, and pricing Ability to occasionally lift and/or carry objects weighing up to 50 lbs (e.g., oxygen tanks) Shift: Monday
Friday, 8am
5pm We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: Medical, dental & vision 401(k)/Roth Insurance (Basic/Supplemental Life & AD&D) Short and long-term disability Health and Dependent Care Spending Accounts (HAS & DCFSA) Transportation benefits Employee Assistance Program Time off/Leave (PTO, Vacation, or Sick Leave) Job Type & Location: This is a Contract to Hire position based out of Renton, WA. Pay and Benefits: The pay range for this position is $22.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Workplace Type: This is a fully onsite position in Renton, WA. Application Deadline: This position is anticipated to close on Feb 12, 2026. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The Patient Support Specialist plays a key role in delivering high-quality care by assisting patients with the setup and use of CPAP equipment while providing essential support to a team of physicians. This position blends customer service, technical equipment setup, and administrative coordination to ensure patients receive a seamless and positive experience. The ideal candidate is detail-oriented, comfortable working in a fast-paced clinical environment, and committed to supporting both patients and medical staff with professionalism and compassion. Key Responsibilities: Set up CPAP machines for patients, ensuring proper function, fit, and patient understanding of usage. Provide ongoing support to a team of doctors, including communication, coordination, and administrative assistance. Deliver excellent customer service by addressing patient questions, concerns, and equipment needs. Manage multi-line phone systems and navigate multiple software platforms to support patient scheduling, documentation, and communication. Accurately enter patient and equipment data into electronic systems. Educate patients on home medical products and assist with product placement, availability, and pricing inquiries. Maintain a clean, organized, and safe work environment, including occasional lifting or carrying of equipment up to 50 lbs. Support daily clinic operations by assisting with patient flow, documentation, and general office tasks as needed. Qualifications Required: High School Diploma or GED 1+ year of customer service or customer resolution experience Experience using multi-line phone systems and navigating multiple software applications Strong verbal communication skills and comfort working on the phone Ability to sit, stand, and walk for extended periods Ability to accurately enter data and learn new software systems Preferred: Medical experience, including Respiratory Therapy or Nursing experience Knowledge of home medical equipment, including product types, placement, availability, and pricing Ability to occasionally lift and/or carry objects weighing up to 50 lbs (e.g., oxygen tanks) Shift: Monday
Friday, 8am
5pm We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: Medical, dental & vision 401(k)/Roth Insurance (Basic/Supplemental Life & AD&D) Short and long-term disability Health and Dependent Care Spending Accounts (HAS & DCFSA) Transportation benefits Employee Assistance Program Time off/Leave (PTO, Vacation, or Sick Leave) Job Type & Location: This is a Contract to Hire position based out of Renton, WA. Pay and Benefits: The pay range for this position is $22.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Workplace Type: This is a fully onsite position in Renton, WA. Application Deadline: This position is anticipated to close on Feb 12, 2026. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.