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Director of Mechanical Operations

Entech Network Solutions, LLC., Phoenix, Arizona, United States, 85003

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Position Summary

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The Director of Mechanical Operations is a senior leader responsible for the overall performance of the Mechanical Division, including HVAC and Plumbing operations across industrial and commercial projects. This role owns day-to-day execution, staffing, project outcomes, safety, financial performance, and strategic growth for the division. The Director of Mechanical Operations will lead a team of Project Managers and Superintendents, partner closely with estimating and preconstruction, and support business development through estimate reviews, sales support, and customer relationships.

Reporting Relationship Reports to:

Executive Leadership (President / Operations Leadership) Direct reports:

Mechanical Project Managers and Superintendents (and/or General Superintendent / Operations Managers as applicable) Key internal partners:

Estimating/Preconstruction, Safety, Finance, Procurement, Business Development, and other Division Leaders

Key Responsibilities:

Division Leadership & Operations Lead all operational aspects of the HVAC and Plumbing division, ensuring safe, efficient, and profitable project delivery. Establish and maintain consistent operational standards for field and office teams (planning, scheduling, documentation, productivity, closeout). Drive accountability across project execution, ensuring teams meet scope, schedule, quality, and budget commitments. Create bench strength by developing leaders and supporting succession planning within the division. Project Execution (Field + Office Alignment) Oversee and mentor Project Managers and Superintendents to ensure strong coordination between field production and office management. Maintain visibility into project status through regular reviews (cost-to-complete, labor productivity, change orders, schedule health, risk items). Support teams in resolving escalated issues including customer concerns, manpower constraints, subcontractor performance, and complex technical challenges. Promote strong jobsite planning, material coordination, prefabrication where applicable, and effective commissioning and turnover processes. Financial Ownership & Performance Own divisional performance metrics including gross margin, labor efficiency, change order capture, cash flow, backlog health, and forecast accuracy. Lead monthly and weekly project financial reviews with Project Managers and senior leadership; validate projections and corrective actions. Identify operational efficiencies and cost controls without compromising safety or quality. Preconstruction, Estimating & Sales Support Participate in estimate reviews and operational handoff to ensure projects are set up for success prior to award. Provide constructability input, labor planning insight, staffing projections, and risk assessment during pursuit and preconstruction. Partner with leadership and business development to support growth initiatives, client relationships, and repeat work. Contribute to staffing plans based on pipeline, backlog, and upcoming pursuits. Safety, Quality & Compliance Champion a strong safety culture and ensure consistent compliance with company standards and applicable regulations. Drive quality expectations across installation, documentation, inspections, testing, and turnover. Ensure teams follow contract requirements, permitting considerations, and company operational processes. People Leadership & Talent Development Recruit, develop, and retain top talent across Project Manager and Superintendent teams; influence hiring for key mechanical roles. Build a high-performance culture through coaching, clear expectations, and measurable goals. Encourage professional development and strengthen collaboration across departments.

Required Qualifications 10–15+ years of progressive experience in mechanical construction operations (HVAC and/or Plumbing) serving industrial and commercial clients. Proven leadership experience managing Project Managers and Superintendents with multi-project oversight. Demonstrated ability to lead both office and field operations and communicate effectively with both groups. Strong understanding of project financials including job cost, forecasting, labor productivity, change management, and margin performance. Experience participating in estimate reviews, preconstruction planning, and operational risk evaluation. Strong knowledge of mechanical systems, installation methods, scheduling, procurement/material flow, and commissioning/turnover practices.

Preferred Qualifications Experience in a self-performing environment (mechanical contractor or GC with meaningful mechanical self-perform exposure). Experience scaling a division or leading operations through growth (headcount, backlog, geographic expansion). Demonstrated success improving operational systems, field productivity, and forecast accuracy. xsgimln Familiarity with industrial environments, complex retrofits, occupied spaces, or mission-critical work.

Core Competencies Division-level ownership mindset with operational discipline and urgency Strong leadership presence and ability to influence across levels Financial acumen with comfort owning performance metrics Clear communicator with strong conflict resolution and relationship management skills Balanced approach combining strategic thinking with hands-on operational support Ability to attract, develop, and retain high-performing leaders