Are you the "Integrator" to our "Visionary"?
Andrew C. Beasley PLLC is a high-growth criminal defense firm in East Nashville. We have the legal talent, the reputation, and the vision. Now, we need a Director of Operations to take the helm of the business side of the firm.
This is not an administrative assistant or office manager role. This is an executive role. You will report directly to the Owner and serve as the "Integrator" who takes our strategic goals and turns them into executed reality.
Your mission is simple: We focus on the law; you focus on the business.
You will be responsible for overseeing the day-to-day management and operational efficiency of the firm. You will own the financial forecasting, HR processes, technology infrastructure, and vendor relationships. You will identify bottlenecks in our case workflows and build systems to fix them, ensuring we can scale without breaking.
If you love data, live for process improvement, and want the autonomy to build a world-class business infrastructure, this is your role.
Benefits
- W-2 Salaried Position: $90,000 $100,000 Base + Performance Bonuses (DOE).
- Performance Bonuses: Meaningful quarterly bonuses tied directly to firm KPIs
- Paid Time Off: Paid Holidays plus 2 weeks PTO to start.
- Office Location: Convenient East Nashville office
- Professional Development: Opportunities for training and leadership growth as the firm scales.
Why Join Us?
- Be the "Integrator": You won't just be maintaining the status quo. You will be the "Integrator" to the Owner's "Visionary," with full autonomy to build the systems, hire the talent, and run the business side of the firm.
- Build, Don't Just Maintain: We are a high-growth firm. You get to build the machine that makes the firm run. You will see the immediate impact of your work on our bottom line and efficiency.
- Operational Leadership: You are the engine that keeps the firm moving. By optimizing our business processes and handling the "business side," you liberate our attorneys to focus on what they do best: winning cases.
- Impact: We are a mission-driven firm that prioritizes "3-Way Wins" for Clients, our Team, and our Firm.
Note to Applicants: In your cover letter, please highlight one specific operational or financial metric you successfully improved in a previous role.
Compensation:$90,000 $100,000 yearly + bonuses DOE
Responsibilities:- Oversee daily operations of the firm, including the management of staff, resources, and workflows.
- Sales & Intake Leadership: Manage the intake/sales team to ensure high conversion rates; optimize the sales process and CRM automations to maximize revenue growth.
- Develop and implement operational policies and procedures to optimize efficiency, productivity, and client satisfaction.
- Manage the firm's budget, including forecasting, financial planning, and cost control.
- Oversee human resources, including recruitment, onboarding, performance management, and professional development.
- Collaborate with partners and attorneys to establish strategic goals and objectives for the firm, and develop plans to achieve these goals.
- Monitor and analyze key performance indicators (KPIs), and provide regular reporting on the firm's progress towards established goals.
- Manage vendor relationships, contracts, and negotiations to ensure the firm receives the best value for products and services.
- Coordinate with IT and other departments to ensure the firm's technology infrastructure and systems are efficient, secure, and up-to-date.
- Ensure compliance with legal and regulatory requirements, and maintain an up-to-date understanding of industry best practices and trends.
- Foster a culture of continuous improvement, innovation, and teamwork within the firm.
- Executive Operations Leadership: Proven experience managing the daily operations of a professional services firm, including staff leadership and workflow management.
- Technological Proficiency & Systems Oversight: Expert-level experience with law firm technology and automation tools (e.g., Zapier, CRM workflows, and Case Management Software). Must be able to demonstrate a track record of building automated systems that reduce manual tasks and improve team throughput, which led to improved data accuracy and team productivity.
- Financial Mastery: Advanced proficiency in managing firm budgets, including accurate forecasting, financial planning, and rigorous cost control.
- Full-Cycle HR Management: Expertise in building and leading high-performing teams, specifically in recruitment, onboarding, and performance management.
- Data-Driven Decision Making: Proficiency in tracking and analyzing Key Performance Indicators (KPIs) to drive efficiency and meet revenue growth targets.
- Workflow & Process Optimization: Demonstrated ability to develop and implement operational policies that measurably increase case throughput and client satisfaction.
- Strategic Execution: A track record of turning a founders vision into reality by hitting at least 80% of established strategic goals.
- Culture Stewardship: Proven ability to foster a team culture focused on continuous improvement, innovation, and 90% employee retention.
- The Mission Ahead: We are currently in a phase of rapid expansion and are looking for a business leader who is excited to build the scalable infrastructure necessary to support our growing team and client base.
Andrew C. Beasley PLLC is a prominent criminal defense firm that treats every client like the only client. We represent clients throughout Middle Tennessee. We pride ourselves on providing excellent legal representation. Our attorneys have handled over 5,000 cases and provide diligent, compassionate, and aggressive legal advocacy for clients. Our firm takes a team approach to representing clients, so every team member is an integral part of our continued and growing success.
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Compensation details: 90000-100000 Yearly Salary
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