Customer Service Representative (Part-Time)
Dayton Freight Lines, Inc., Neenah, Wisconsin, United States, 54956
First Shift, Part-Time Position
Overview First Shift, Part-Time Position
Available Start Time 4:00 PM
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May Be Asked To Assist With
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Physical Demands This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Overview First Shift, Part-Time Position
Available Start Time 4:00 PM
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May Be Asked To Assist With
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Physical Demands This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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