Occupancy Specialist Apartment Community
Investment Property Group (IPG), Oxnard, California, United States, 93033
Overview
Investment Property Group owns and operates 151 properties throughout 13 states. Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units. IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity. Does this sound like you? You\'ll fit right in.
Job Description Summary We are seeking a dedicated
Occupancy Specialist
to support the operations at
Channel Island Apartments , a
152-unit affordable apartment community
in
Oxnard, CA . This role is responsible for processing applications and recertifications for income-eligible households in accordance with HUD, LIHTC (Low-Income Housing Tax Credit), and other regulatory requirements. The Occupancy Specialist plays a key role in ensuring compliance with all housing program guidelines while also contributing to leasing, marketing efforts, and resident relations to support community stability and satisfaction.
Key Responsibilities
Oversees the application process for new move-ins and at each recertification within established regulatory guidelines
Conduct property tours for prospective tenants through apartment community, units, and common areas
Develop strategies to attract prospective tenants, including follow-up on leads and hosting promotional events
Foster a positive, active, and collaborative relationships with residents, employees, and associated agencies
Completes resident move ins and move outs in compliance with company procedures
Work closely with property manager and maintenance teams to ensure seamless living experience for residents
Monitor local market conditions and competitor activities to provide insight that support effective leasing strategies
Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
Works to ensure that residents have a clean, safe, and well-maintained community
Performs annual or more frequent inspection of units and follow ups
Qualifications & Requirements
1+ years\' leasing experience within the property management industry is required
Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
Exceptional time management and problem-solving skills
Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
Experience with rent collection and delinquency management
Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
Ability to handle complaints and ensure community standards are upheld
Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
Must have a valid driver\'s license
What Will Make You Stand Out
Knowledge of tax credit and section 8 programs is preferred
Excellent time management and organizational skills with the ability to manage time and prioritize tasks effectively
Benefits
Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
401k with company match
Accrued 4-weeks of paid time off (PTO)
Employee Referral Program
Check out our Company and Community reviews:
https://www.ipgliving.com/careers
https://www.ipgliving.com/resident-testimonials
If you are interested in having a quick chat about this position, click apply now and we will reach out to you shortly!
WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.
#J-18808-Ljbffr
Job Description Summary We are seeking a dedicated
Occupancy Specialist
to support the operations at
Channel Island Apartments , a
152-unit affordable apartment community
in
Oxnard, CA . This role is responsible for processing applications and recertifications for income-eligible households in accordance with HUD, LIHTC (Low-Income Housing Tax Credit), and other regulatory requirements. The Occupancy Specialist plays a key role in ensuring compliance with all housing program guidelines while also contributing to leasing, marketing efforts, and resident relations to support community stability and satisfaction.
Key Responsibilities
Oversees the application process for new move-ins and at each recertification within established regulatory guidelines
Conduct property tours for prospective tenants through apartment community, units, and common areas
Develop strategies to attract prospective tenants, including follow-up on leads and hosting promotional events
Foster a positive, active, and collaborative relationships with residents, employees, and associated agencies
Completes resident move ins and move outs in compliance with company procedures
Work closely with property manager and maintenance teams to ensure seamless living experience for residents
Monitor local market conditions and competitor activities to provide insight that support effective leasing strategies
Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
Works to ensure that residents have a clean, safe, and well-maintained community
Performs annual or more frequent inspection of units and follow ups
Qualifications & Requirements
1+ years\' leasing experience within the property management industry is required
Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
Exceptional time management and problem-solving skills
Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
Experience with rent collection and delinquency management
Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
Ability to handle complaints and ensure community standards are upheld
Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
Must have a valid driver\'s license
What Will Make You Stand Out
Knowledge of tax credit and section 8 programs is preferred
Excellent time management and organizational skills with the ability to manage time and prioritize tasks effectively
Benefits
Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
401k with company match
Accrued 4-weeks of paid time off (PTO)
Employee Referral Program
Check out our Company and Community reviews:
https://www.ipgliving.com/careers
https://www.ipgliving.com/resident-testimonials
If you are interested in having a quick chat about this position, click apply now and we will reach out to you shortly!
WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.
#J-18808-Ljbffr