Entry Level Customer Influence Representative
Company Description
E3 Dynamics, a retail marketing and sales organization based in Birmingham, AL, specializes in delivering outstanding face-to-face customer engagement within big-box retail environments. Partnered with a leading U.S. telecom provider, the company focuses on driving growth while ensuring top-notch customer experiences. With a leadership-first approach, E3 Dynamics emphasizes integrity, work ethic, a commitment to learning, and the development of future leaders through mentorship and performance-based advancement. Dedicated to fostering growth from within, the organization invests in its team to create sustainable success for employees and clients alike.
Role Description This is a full-time on-site role for a Customer Influence Representative based in Birmingham, AL. The role involves interacting directly with customers in a retail setting, addressing inquiries, resolving concerns, and ensuring customer satisfaction. Day-to-day responsibilities include influencing and listening to customers, delivering excellent customer service, managing customer relationships, promoting products and services, and working closely with team members to achieve sales growth and client goals.
What You’ll Get:
Hands-on sales and customer experience training
Performance-based pay opportunities
Career development and leadership pathways
Positive, encouraging team culture
A role that builds real-world business and communication skills
Qualifications
Ability to provide excellent Customer Satisfaction, Customer Support, and Customer Experience
Strong Customer Service skills with a demonstrated proficiency in effective Communication
Interpersonal skills and a customer-focused attitude to create positive interactions
Problem-solving abilities and adaptability to handle customer inquiries or concerns
Previous experience in retail, sales, or customer-facing roles is advantageous
High level of professionalism, reliability, and a results-driven mindset
Willingness to work on-site and engage face-to-face with customers
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Role Description This is a full-time on-site role for a Customer Influence Representative based in Birmingham, AL. The role involves interacting directly with customers in a retail setting, addressing inquiries, resolving concerns, and ensuring customer satisfaction. Day-to-day responsibilities include influencing and listening to customers, delivering excellent customer service, managing customer relationships, promoting products and services, and working closely with team members to achieve sales growth and client goals.
What You’ll Get:
Hands-on sales and customer experience training
Performance-based pay opportunities
Career development and leadership pathways
Positive, encouraging team culture
A role that builds real-world business and communication skills
Qualifications
Ability to provide excellent Customer Satisfaction, Customer Support, and Customer Experience
Strong Customer Service skills with a demonstrated proficiency in effective Communication
Interpersonal skills and a customer-focused attitude to create positive interactions
Problem-solving abilities and adaptability to handle customer inquiries or concerns
Previous experience in retail, sales, or customer-facing roles is advantageous
High level of professionalism, reliability, and a results-driven mindset
Willingness to work on-site and engage face-to-face with customers
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