Sr Coordinator, LA28 Partner Relations - Olympic & Paralympic Games
World Wrestling Entertainment, Inc., New York, New York, us, 10261
**THE ROLE**
* Provide general support to the Platinum Access and Enterprise Sales Team as needed* Lead and manage an efficient onboarding and training process for both teams, as new employees are hired and as new processes are established or technologies are developed* Develop and maintain a strong working relationship with all functional areas / workstreams; available to assist other related projects, as needed* Author and distribute event-related communications to applicable staff* Ensure a continued understanding and appreciation of the wider business objectives of On Location and the client* Execute all other duties assigned by the team or leadership- Maintain working knowledge in the following areas:
* Commercial and Stakeholder/Affiliate Product Offerings and Inventory
* Competition/event venue locations and event schedules
* Authentic cultural experiences and local interests, specifically as it relates to B2B, corporate guests, and HNWIs* Manage supporting tools for pipeline management (e.g. Airtable), CRM (e.g. Salesforce), and point of sales systems (unique to each rightsholder)* From initial contact to the contracting phase to execution -- develop and maintain relationships with specific accounts as allocated by Management to drive the Custom Programs business* Identify the unique hospitality requirements of each client, cultivate the relationship and champion their needs to grow revenue opportunities and design the most optimal product and program solutions depending on client business objectives* Build and manage event budgets during the ideation and curation process, with oversight from Management and other key function areas, to ensure the proposed and sold experiences are financially sound* Author, edit, assist with design, and/or produce proposal materials* Support Management during the contracting process, including negotiations, escalations, and approvals/signatures for mutually “win-win” solutions and ensure On Location receives the best available rates in the market for guest experiences* When required, support the development and delivery of RFIs, RFPs, and/or other responses to client briefings with support from other functional areas and team members* Establish and implement initiatives for CRM and pipeline management processes, leveraging technology systems and tools to enhance efficiency and streamline operations* Maintain client records in the CRM/database (Salesforce) and inventory management system (Optimo, Secutix or other)- Program Management
* Take on an on-site role in the delivery of individual programs as requested by Program Management team* Bachelor's Degree in Hospitality, Business Development, Account Management, or a related field, or equivalent experience required* Experience in a management position (minimum of 2+ years), preferably in a B2B role or within the travel and hospitality industry* Proficiency in Salesforce, Keynote (Apple), Microsoft Office applications (particularly Excel, Outlook, and PowerPoint), and Adobe (particularly InDesign and Photoshop)* Proven record of building and maintaining client relationships and managing complex corporate accounts* Experience with B2B, corporate groups, and/or high-touch guest services, experience execution and/or event operations* A hands-on approach with the ability to execute customized and curated solutions for B2B and/or corporate clients* Understanding of the entertainment landscape including the business of sports, fashion, culinary, and other cultural verticals* Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills* A creative, innovative, and strategic thinker with excellent time-management, organizational and supervisory skills as well as the ability to thrive in a high-pressure, deadline-driven environment* Balance of creativity / innovation to dream big with the realistic logistical expertise to get things done* Ability to use resources effectively and efficiently, can perform multiple tasks at once, and arrange information in a useful manner* Produce accurate work, even when under pressure, and check accuracy of information; thrives in a fast-paced, deadline-driven environment* Ability to set priorities, quickly zero-in on the "critical few" and put the "trivial many" aside, and to juggle numerous tasks and priorities while maintaining productive flow of work* Continually strives for self-development and discovering better means of accomplishing both personal andprofessional goals* Practices attentive and active listening, with flexibility and adaptability, in order to determine what drives results* Comfortable traveling and working within an international environment* Experience with International, Olympic, World Cup, and/or major sporting events as well as the Travel & Hospitality industry* Fluency in other languages is a plusTKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.**About WWE**WWE is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE’s TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal’s streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video-on-demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com.**About UFC**UFC is the world’s premier mixed martial arts organization (MMA), with more than 700 million fans and approximately 290 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 975 million households across more than 170 countries. UFC’s athlete roster features the world’s best MMA athletes representing more than 80 countries. The organization’s digital offerings include UFC FIGHT PASS, one of the world’s leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit UFC.com and follow UFC at Facebook.com/UFC and @UFC on X, Snapchat, Instagram, and TikTok: @UFC.**About IMG**IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), #J-18808-Ljbffr
* Provide general support to the Platinum Access and Enterprise Sales Team as needed* Lead and manage an efficient onboarding and training process for both teams, as new employees are hired and as new processes are established or technologies are developed* Develop and maintain a strong working relationship with all functional areas / workstreams; available to assist other related projects, as needed* Author and distribute event-related communications to applicable staff* Ensure a continued understanding and appreciation of the wider business objectives of On Location and the client* Execute all other duties assigned by the team or leadership- Maintain working knowledge in the following areas:
* Commercial and Stakeholder/Affiliate Product Offerings and Inventory
* Competition/event venue locations and event schedules
* Authentic cultural experiences and local interests, specifically as it relates to B2B, corporate guests, and HNWIs* Manage supporting tools for pipeline management (e.g. Airtable), CRM (e.g. Salesforce), and point of sales systems (unique to each rightsholder)* From initial contact to the contracting phase to execution -- develop and maintain relationships with specific accounts as allocated by Management to drive the Custom Programs business* Identify the unique hospitality requirements of each client, cultivate the relationship and champion their needs to grow revenue opportunities and design the most optimal product and program solutions depending on client business objectives* Build and manage event budgets during the ideation and curation process, with oversight from Management and other key function areas, to ensure the proposed and sold experiences are financially sound* Author, edit, assist with design, and/or produce proposal materials* Support Management during the contracting process, including negotiations, escalations, and approvals/signatures for mutually “win-win” solutions and ensure On Location receives the best available rates in the market for guest experiences* When required, support the development and delivery of RFIs, RFPs, and/or other responses to client briefings with support from other functional areas and team members* Establish and implement initiatives for CRM and pipeline management processes, leveraging technology systems and tools to enhance efficiency and streamline operations* Maintain client records in the CRM/database (Salesforce) and inventory management system (Optimo, Secutix or other)- Program Management
* Take on an on-site role in the delivery of individual programs as requested by Program Management team* Bachelor's Degree in Hospitality, Business Development, Account Management, or a related field, or equivalent experience required* Experience in a management position (minimum of 2+ years), preferably in a B2B role or within the travel and hospitality industry* Proficiency in Salesforce, Keynote (Apple), Microsoft Office applications (particularly Excel, Outlook, and PowerPoint), and Adobe (particularly InDesign and Photoshop)* Proven record of building and maintaining client relationships and managing complex corporate accounts* Experience with B2B, corporate groups, and/or high-touch guest services, experience execution and/or event operations* A hands-on approach with the ability to execute customized and curated solutions for B2B and/or corporate clients* Understanding of the entertainment landscape including the business of sports, fashion, culinary, and other cultural verticals* Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills* A creative, innovative, and strategic thinker with excellent time-management, organizational and supervisory skills as well as the ability to thrive in a high-pressure, deadline-driven environment* Balance of creativity / innovation to dream big with the realistic logistical expertise to get things done* Ability to use resources effectively and efficiently, can perform multiple tasks at once, and arrange information in a useful manner* Produce accurate work, even when under pressure, and check accuracy of information; thrives in a fast-paced, deadline-driven environment* Ability to set priorities, quickly zero-in on the "critical few" and put the "trivial many" aside, and to juggle numerous tasks and priorities while maintaining productive flow of work* Continually strives for self-development and discovering better means of accomplishing both personal andprofessional goals* Practices attentive and active listening, with flexibility and adaptability, in order to determine what drives results* Comfortable traveling and working within an international environment* Experience with International, Olympic, World Cup, and/or major sporting events as well as the Travel & Hospitality industry* Fluency in other languages is a plusTKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.**About WWE**WWE is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE’s TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal’s streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video-on-demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com.**About UFC**UFC is the world’s premier mixed martial arts organization (MMA), with more than 700 million fans and approximately 290 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 975 million households across more than 170 countries. UFC’s athlete roster features the world’s best MMA athletes representing more than 80 countries. The organization’s digital offerings include UFC FIGHT PASS, one of the world’s leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit UFC.com and follow UFC at Facebook.com/UFC and @UFC on X, Snapchat, Instagram, and TikTok: @UFC.**About IMG**IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), #J-18808-Ljbffr