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Account Management Processor

Carrier, San Leandro, California, United States, 94579

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About Carrier

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About This Role

This is a critical role responsible for ensuring the smooth and accurate financial operation of customer and vendor accounts, acting as the primary point of contact for accounts receivable (AR) and accounts payable (AP) setup and issue resolution. This position demands a high level of accuracy and timely execution to prevent financial disputes and disruptions.

Responsibilities

Setting up new customers accurately to avoid AR issues and disputes

Setting up new vendors accurately to avoid AP issues and disputes

Submit Tax Exemption updates

Realtime credit hold management and resolution

Accounts Receivable Subject Matter Expert and handle disputes with customers & credit holds

AAP processing

Submit credit and invoice cancellation requests

Lead with weekly finance review with RFM

Required Qualifications

High School Diploma/GED

2+ years of experience in customer service or service operations

2+ years of Microsoft Office

Preferred Qualifications

2+ years of S4 / SAP

Benefits Employees are eligible for benefits, including:

Health Care benefits: Medical, Dental, Vision; wellness incentives

Retirement benefits

Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation

Disability: Short-term and long-term disability

Life Insurance and Accidental Death and Dismemberment

Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account

Tuition Assistance

To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate

The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

This position may be entitled to short-term cash incentives, subject to plan requirements.

Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 12/08/2025

Pay Range $80,750.00-$113,250.00

Carrier is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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