Overview
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. We build infrastructure, homes and businesses to help customers succeed. Ferguson is a Fortune 500 company that provides best-in-class products, service and capabilities across multiple industries and has approximately 36,000 associates across 1,700 locations. You will build a career that you are proud of, at a company you can believe in. Overall Job Objective
The Credit Specialist will be managing a portfolio of process-focused customers and national accounts. Responsibilities
Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions. Monitor invoice status and root cause issues within portals like Ariba, Coupa, Taulia, etc., and collaborate with EDI/E-Business for new or updated invoice submission automation/integration needs. Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts. Maintain consistency between credit and collection activities and the organization\'s overall customer relations strategy. Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears. Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts. Participate in associate meetings, communicate concerns to management, and strengthen internal and external relationships. Support enterprise business and sales objectives through efficient performance of job responsibilities. Qualifications
0-3 years of experience in credit management or similar roles. Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.). Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms. Ability to develop and deliver effective presentations and use Ferguson\'s inventory, logistics, and customer relationship management systems. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender-affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more. Pay Range:
$23.85 - $37.56 Estimated Ranges
displayed are Monthly for Salaried roles OR Hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. Equal Employment Opportunity
Ferguson is an equal opportunity employer and government contractor that abides by the requirements of 41 CFR 60-300.5(a) which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A) which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
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Since 1953, Ferguson has been a source of quality supplies for a variety of industries. We build infrastructure, homes and businesses to help customers succeed. Ferguson is a Fortune 500 company that provides best-in-class products, service and capabilities across multiple industries and has approximately 36,000 associates across 1,700 locations. You will build a career that you are proud of, at a company you can believe in. Overall Job Objective
The Credit Specialist will be managing a portfolio of process-focused customers and national accounts. Responsibilities
Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions. Monitor invoice status and root cause issues within portals like Ariba, Coupa, Taulia, etc., and collaborate with EDI/E-Business for new or updated invoice submission automation/integration needs. Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts. Maintain consistency between credit and collection activities and the organization\'s overall customer relations strategy. Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears. Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts. Participate in associate meetings, communicate concerns to management, and strengthen internal and external relationships. Support enterprise business and sales objectives through efficient performance of job responsibilities. Qualifications
0-3 years of experience in credit management or similar roles. Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.). Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms. Ability to develop and deliver effective presentations and use Ferguson\'s inventory, logistics, and customer relationship management systems. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender-affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more. Pay Range:
$23.85 - $37.56 Estimated Ranges
displayed are Monthly for Salaried roles OR Hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. Equal Employment Opportunity
Ferguson is an equal opportunity employer and government contractor that abides by the requirements of 41 CFR 60-300.5(a) which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A) which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
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