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Leasing Consultant

Avenue5 Residential, Scottsdale, Arizona, us, 85261

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Explore Hideaway North Scottsdale

Job Title:

Leasing Consultant

Salary:

$24 to $26 per hour

Schedule:

Wednesday-Sunday

Avenue5 Residential unlocks your potential.

We care for residents and clients. People are our passion. We empower you to be the best. Our benefits take a holistic approach to your mind and body. We care about you as a whole person, inside and outside work.

Benefits

Physical wellness: Medical, dental, vision, and mental health coverage options.

Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.

Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.

Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and we’re just getting started.

About the Position We’re looking for a talented leasing consultant who will coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The consultant interacts directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and satisfaction.

Responsibilities

Listen, understand, and show empathy and respect to others.

Provide excellent customer service to prospective and current residents and promote a quality living experience for all.

Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move-in paperwork and processes.

Ensure model apartments are in touring condition.

Orient prospective and current residents to the property. Process renewal paperwork and deliver documentation to current residents monthly.

Maintain accurate and detailed records of traffic activity by entering information into the computer.

Follow up with all prospective residents via phone, mail, or email.

Convert phone traffic into scheduled appointments with prospective residents to tour the property.

Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance.

Create and maintain confidential resident files, review move-in paperwork with new residents.

Complete weekly leasing reports accurately and timely.

Ensure all open and close procedures are completed daily.

Assist with ongoing resident relations throughout the occupant’s tenancy by ensuring requests are responded to promptly and accurately.

Responsible for shopping competitive properties.

Inspect buildings and grounds for safety and cleanliness; alert maintenance to items that need repair.

Assist with processing work order requests for residents and ensure work is completed in a timely manner.

Support management by providing clerical support such as answering phone calls, filing, and processing property invoices as needed.

May be asked to assist with planning and implementing resident activities to increase resident retention.

Comply with all company policies, applicable health and safety rules and regulations, and applicable local, state, and federal laws.

Perform other duties as assigned.

Education and Experience

High school diploma is required.

Minimum of one year of previous sales experience is preferred.

One year of previous residential leasing experience is preferred.

Skills and Requirements

Excellent customer service and interpersonal skills.

Prior experience in Yardi Voyager or another equivalent system is preferred.

Basic level knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.

Excellent interpersonal skills to communicate effectively with all levels of management.

Sensitivity to confidential matters is required.

Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.

Ability to relay technical concerns with adequate detail, quickly and accurately.

Capability to read, write, comprehend, and converse in English.

Ability to use general office equipment such as telephone, fax machine, printer, copier, and key track system.

Strong organizational and time-management skills.

Ability to cope with and defuse situations involving angry or difficult people.

Must maintain a valid driver’s license, clean driving record and current auto insurance is required.

Must comply with all safety requirements.

Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Our Core Beliefs

Put people and partnerships first.

Empower associates.

Focus on solutions.

Champion ideas that accelerate success.

Deliver proof over promises.

Experience Our Award Winning Culture

Top 15 national finalist on the Best Places to Work Multifamily™.

Certified as a Great Place to Work® since 2017.

Listed as one of the Best Workplaces in Real Estate™.

Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.

Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.

We’re a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.

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