This position will be in the Asheville, NC/Greenville SC area and will require travel to nearby stores. The Account Coordinator manages and coordinates all retail activities relating to their vendor line in all stores carrying the vendor's merchandise. The Account Coordinator is an exempt role that reports to the VP, Center Core Retail Operations & Events. This role serves as the liaison for Belk and the vendor and will uphold the standards set forth by Belk Stores.
Job Functions
Meet and/or exceed line specific annual sales plan
Meet and/or exceed seasonal gift and event goals
Meet and/or exceed gift goals (gift with purchase, gift with visit) and manage promotional calendar
Plan, execute, meet and/or exceed localized events, and National Makeup Artistry events
Analyze and monitor associate sales per hour goals, units per transaction goals and credit application goals via the Belk scorecard
Ensure shrinkage is minimized and does not exceed plan (inclusive of damages, RTVs, etc.)
Counter Manager & Associate Development
Monitor and review associate scorecard results. Create plan to coach and develop associate to meet and exceed key KPIs
Recruit, hire, develop, train and coach top beauty advisor talent to ensure hours utilization
Ensure the utilization of Concierge and clientele development by each Beauty Advisor
Recognize top performers and coach sales associates who are performing below expectations
Evaluate, recommend, and deliver sales associate training, as necessary
Identify sales opportunities and communicate business updates to Belk field/corporate leadership and vendor. (Field – RVP, SM, STM. Vendor – Field Director. Corporate – VP and Buyer.)
Visit stores regularly (minimum - in store 5 days a week) 6 hours per visit with clear brand focus
Interact with Sales Associates, ASMs, STMs and Store Manager during store visits.
Create and maintain relationships that influence entire store to drive sales.
Communications
Maintain consistent verbal and written communication with Belk field/corporate leadership and line specific field executives.
Present and participate on weekly leadership call with Belk VP/buyer and vendor leadership.
Attend and present (as required) internal and vendor specific business meetings.
Merchandise Presentation & Promotions
Follow established visual merchandising concepts as published by Belk Corporate Visual
Ensure timely floor setup for promotional events and seasonal business activities
Coordinate execution of approved in-store promotional events and contests
Inspect counter standards to include cleanliness, counter set up compared to current vendor schematics and stockrooms (damages, RTVs, organization and cleanliness)
Position Contribution Level
Intermediate Level
Minimum Education & Experience
Four-year degree or equivalent experience in retail environment
Expertise in a business/functional area
1 - 3 years supervisory experience
Beauty retail experience
Artistry Skills
Knowledge & Skills
Proficient in Excel, Microsoft Word, Social platforms – Instagram, Facebook, TikTok, understanding of retail store operations.
Physical Requirements
Travel to stores, seminars, and off-site facilities
Proficient in use of standard office equipment (computer, printer, copy machine, telephone, etc.)
Make presentations to all levels of management.
Ability to stand for majority of the work day
Ability to communicate clearly in English
Ability to lift to 30 lbs. above shoulder level
Supervisor
VP, Center Core Retail Operations & Events
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Job Functions
Meet and/or exceed line specific annual sales plan
Meet and/or exceed seasonal gift and event goals
Meet and/or exceed gift goals (gift with purchase, gift with visit) and manage promotional calendar
Plan, execute, meet and/or exceed localized events, and National Makeup Artistry events
Analyze and monitor associate sales per hour goals, units per transaction goals and credit application goals via the Belk scorecard
Ensure shrinkage is minimized and does not exceed plan (inclusive of damages, RTVs, etc.)
Counter Manager & Associate Development
Monitor and review associate scorecard results. Create plan to coach and develop associate to meet and exceed key KPIs
Recruit, hire, develop, train and coach top beauty advisor talent to ensure hours utilization
Ensure the utilization of Concierge and clientele development by each Beauty Advisor
Recognize top performers and coach sales associates who are performing below expectations
Evaluate, recommend, and deliver sales associate training, as necessary
Identify sales opportunities and communicate business updates to Belk field/corporate leadership and vendor. (Field – RVP, SM, STM. Vendor – Field Director. Corporate – VP and Buyer.)
Visit stores regularly (minimum - in store 5 days a week) 6 hours per visit with clear brand focus
Interact with Sales Associates, ASMs, STMs and Store Manager during store visits.
Create and maintain relationships that influence entire store to drive sales.
Communications
Maintain consistent verbal and written communication with Belk field/corporate leadership and line specific field executives.
Present and participate on weekly leadership call with Belk VP/buyer and vendor leadership.
Attend and present (as required) internal and vendor specific business meetings.
Merchandise Presentation & Promotions
Follow established visual merchandising concepts as published by Belk Corporate Visual
Ensure timely floor setup for promotional events and seasonal business activities
Coordinate execution of approved in-store promotional events and contests
Inspect counter standards to include cleanliness, counter set up compared to current vendor schematics and stockrooms (damages, RTVs, organization and cleanliness)
Position Contribution Level
Intermediate Level
Minimum Education & Experience
Four-year degree or equivalent experience in retail environment
Expertise in a business/functional area
1 - 3 years supervisory experience
Beauty retail experience
Artistry Skills
Knowledge & Skills
Proficient in Excel, Microsoft Word, Social platforms – Instagram, Facebook, TikTok, understanding of retail store operations.
Physical Requirements
Travel to stores, seminars, and off-site facilities
Proficient in use of standard office equipment (computer, printer, copy machine, telephone, etc.)
Make presentations to all levels of management.
Ability to stand for majority of the work day
Ability to communicate clearly in English
Ability to lift to 30 lbs. above shoulder level
Supervisor
VP, Center Core Retail Operations & Events
#J-18808-Ljbffr