Personal Banking Representative - Bilingual in English and Spanish
FirstBank, Lakewood, Colorado, United States
Overview
Personal Banking Representative - Bilingual in English and Spanish Job Category: Banking. Requisition Number: PERSO008038. Location: Lakewood, CO (Jefferson). This is a full-time position with hours ranging 35-40 per week. This job opportunity is expected to close on 2/9/2026. What you will do
Assist customers with a wide range of inquiries and requests Process deposits/withdrawals and redeem/negotiate cash instruments for consumer and commercial customers while maintaining a balanced cash drawer Open new accounts and provide product/service information Accept wire order agreements, stop payment requests, and dispute forms and send to appropriate departments for processing Process transactions accurately and adhere to all compliance requirements Review daily reports and perform maintenance on accounts Recognize and develop opportunities for cross-selling FirstBank products and services Sell bank products and meet company sales goals Demonstrate knowledge and understanding of new account systems and account documentation requirements and disclosures Perform other duties and projects as assigned by the market or region Understand and comply with all provisions of the Safety in the Workplace policy Entry-level job with little or no prior relevant work experience in the function Bilingual in English and Spanish Qualifications
Cash handling and customer-service experience (preferred) Good customer-service skills and the ability to work well with others Basic math and problem-solving skills Comfortable in a sales environment Detail-oriented with the ability to multi-task and change directions quickly Knowledge, Skills, and Abilities
Good customer-service skills and the ability to work well with others Basic mathematical and problem-solving skills Comfortable in a sales environment Detail-oriented with the ability to multi-task and change directions quickly Working Conditions and Physical Requirements
Frequently remains stationary during a typical business day Frequently operates a computer and office equipment Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms Occasionally positions self to access drawers and shelves of various heights Frequently handles paperwork and files Constantly communicates with customers, coworkers, and management in-person and on the phone Must be able to exchange accurate information FirstBank does not currently offer fully remote positions, except as required by law. In-office days vary by business unit, role, and business need. Salary
$20.00 Per Hour Benefits and Perks
FirstBank offers a suite of benefits supporting professional, financial, physical, emotional and spiritual well-being. Benefits include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&D. This job may be eligible for the New Accounts Cross-Sell Queue Incentive Plan. EOE/Affirmative Action
FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other legally protected characteristic. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department. Colorado Job Application Fairness Act information is included for redaction rights as applicable. Note:
This job opportunity is expected to close on 2/9/2026.
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Personal Banking Representative - Bilingual in English and Spanish Job Category: Banking. Requisition Number: PERSO008038. Location: Lakewood, CO (Jefferson). This is a full-time position with hours ranging 35-40 per week. This job opportunity is expected to close on 2/9/2026. What you will do
Assist customers with a wide range of inquiries and requests Process deposits/withdrawals and redeem/negotiate cash instruments for consumer and commercial customers while maintaining a balanced cash drawer Open new accounts and provide product/service information Accept wire order agreements, stop payment requests, and dispute forms and send to appropriate departments for processing Process transactions accurately and adhere to all compliance requirements Review daily reports and perform maintenance on accounts Recognize and develop opportunities for cross-selling FirstBank products and services Sell bank products and meet company sales goals Demonstrate knowledge and understanding of new account systems and account documentation requirements and disclosures Perform other duties and projects as assigned by the market or region Understand and comply with all provisions of the Safety in the Workplace policy Entry-level job with little or no prior relevant work experience in the function Bilingual in English and Spanish Qualifications
Cash handling and customer-service experience (preferred) Good customer-service skills and the ability to work well with others Basic math and problem-solving skills Comfortable in a sales environment Detail-oriented with the ability to multi-task and change directions quickly Knowledge, Skills, and Abilities
Good customer-service skills and the ability to work well with others Basic mathematical and problem-solving skills Comfortable in a sales environment Detail-oriented with the ability to multi-task and change directions quickly Working Conditions and Physical Requirements
Frequently remains stationary during a typical business day Frequently operates a computer and office equipment Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms Occasionally positions self to access drawers and shelves of various heights Frequently handles paperwork and files Constantly communicates with customers, coworkers, and management in-person and on the phone Must be able to exchange accurate information FirstBank does not currently offer fully remote positions, except as required by law. In-office days vary by business unit, role, and business need. Salary
$20.00 Per Hour Benefits and Perks
FirstBank offers a suite of benefits supporting professional, financial, physical, emotional and spiritual well-being. Benefits include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&D. This job may be eligible for the New Accounts Cross-Sell Queue Incentive Plan. EOE/Affirmative Action
FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other legally protected characteristic. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department. Colorado Job Application Fairness Act information is included for redaction rights as applicable. Note:
This job opportunity is expected to close on 2/9/2026.
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