Compensation Type: Hourly
Overview Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.
Location: The Knickerbocker, 330 luxe guestrooms and suites, Times Square, New York. This landmark hotel blends Beaux-Arts heritage with a modern luxury aesthetic.
Overview The Sales Coordinator is responsible for clerical, capturing new business, administrative duties, marketing materials, and other duties to assist in the smooth operation of Sales. He/she is also responsible for providing attentive, courteous and efficient service to all guests.
Responsibilities
Answer telephone and email messages. Respond accordingly.
Maintain and stay abreast of the latest computer programs/innovations (as applicable).
Filing of all pertinent correspondence in a timely manner.
Type all correspondence pertaining to department.
Maintain adequate inventory of office supplies.
Responsible for the smooth operation of the office.
Type and distribute meeting minutes.
Maintain trace file as needed.
Ability to use computer systems (STS-CVENT-FOSSE).
Assist with daily operations of the Business Center as needed.
Assist in copying/faxing/mailing.
Work on RFPs and identify possible leads for potential clients.
Review Guest Ledger daily to capture any potential new business.
Travel to local businesses to introduce and create working relationships.
Greet guests/clients/employees when necessary.
Attend meetings/training as required by management.
Qualifications
High School diploma or equivalent required and/or experience in a hotel or related field preferred.
At least 3 to 5 years of progressive experience in a hotel or related field preferred.
College course work in related field helpful.
Computer knowledge/skills required.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times.
Effective verbal and written communication with all levels of employees and guests in a courteous, service-oriented manner.
Ability to multitask and prioritize departmental functions to meet deadlines.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards.
Maintain high standards of personal appearance and grooming, including proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Must be able to identify and implement solutions, maintain confidentiality, and show initiative.
Must be able to understand and apply complex information from various sources.
Must be able to cross-train in other hotel-related areas.
Perform other duties as requested by management.
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Overview Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.
Location: The Knickerbocker, 330 luxe guestrooms and suites, Times Square, New York. This landmark hotel blends Beaux-Arts heritage with a modern luxury aesthetic.
Overview The Sales Coordinator is responsible for clerical, capturing new business, administrative duties, marketing materials, and other duties to assist in the smooth operation of Sales. He/she is also responsible for providing attentive, courteous and efficient service to all guests.
Responsibilities
Answer telephone and email messages. Respond accordingly.
Maintain and stay abreast of the latest computer programs/innovations (as applicable).
Filing of all pertinent correspondence in a timely manner.
Type all correspondence pertaining to department.
Maintain adequate inventory of office supplies.
Responsible for the smooth operation of the office.
Type and distribute meeting minutes.
Maintain trace file as needed.
Ability to use computer systems (STS-CVENT-FOSSE).
Assist with daily operations of the Business Center as needed.
Assist in copying/faxing/mailing.
Work on RFPs and identify possible leads for potential clients.
Review Guest Ledger daily to capture any potential new business.
Travel to local businesses to introduce and create working relationships.
Greet guests/clients/employees when necessary.
Attend meetings/training as required by management.
Qualifications
High School diploma or equivalent required and/or experience in a hotel or related field preferred.
At least 3 to 5 years of progressive experience in a hotel or related field preferred.
College course work in related field helpful.
Computer knowledge/skills required.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times.
Effective verbal and written communication with all levels of employees and guests in a courteous, service-oriented manner.
Ability to multitask and prioritize departmental functions to meet deadlines.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards.
Maintain high standards of personal appearance and grooming, including proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Must be able to identify and implement solutions, maintain confidentiality, and show initiative.
Must be able to understand and apply complex information from various sources.
Must be able to cross-train in other hotel-related areas.
Perform other duties as requested by management.
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