Position Summary
Part of the Inside Sales Team, the Sales Support Specialist assists the Sales Team by providing data entry into the company’s ERP software to support client purchase orders and repairs. Internally, they are the conduit between sales and production. Externally, they primarily interact directly with client procurement.
Essential Duties & Responsibilities
Data entry into Sage ERP system
Client communication via email or phone for purposes of taking or tracking orders / repairs
Add & maintain client / program information in HubSpot CRM
Coordinate & communicate between Sales & other departments (Production, Quality, Accounting, etc.) within Trenton Systems in support of orders & repairs
Attend meetings support of customer orders & repairs
Provide reports in support of customer orders & repairs for Trenton Systems leadership or Account Managers
Maintaining digital files for orders & repairs.
Reports to Director of Inside Sales
PM21
Requirements Required
High School Diploma / GED equivalent
Previous customer service and / or data entry
Excellent communication skills – written & verbal
Application experience with Word, Excel, Outlook
Proficient typing & transcription
Accuracy & attention to detail
Multi-tasking
Organization & time management
Customer Service
Ability to work independently
Discretion w/ data
#J-18808-Ljbffr
Essential Duties & Responsibilities
Data entry into Sage ERP system
Client communication via email or phone for purposes of taking or tracking orders / repairs
Add & maintain client / program information in HubSpot CRM
Coordinate & communicate between Sales & other departments (Production, Quality, Accounting, etc.) within Trenton Systems in support of orders & repairs
Attend meetings support of customer orders & repairs
Provide reports in support of customer orders & repairs for Trenton Systems leadership or Account Managers
Maintaining digital files for orders & repairs.
Reports to Director of Inside Sales
PM21
Requirements Required
High School Diploma / GED equivalent
Previous customer service and / or data entry
Excellent communication skills – written & verbal
Application experience with Word, Excel, Outlook
Proficient typing & transcription
Accuracy & attention to detail
Multi-tasking
Organization & time management
Customer Service
Ability to work independently
Discretion w/ data
#J-18808-Ljbffr