Collections Specialist - Entry Level
Laufer Group International, Kansas City, Missouri, United States, 64101
Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. The company offers a range of services including air freight and ocean services, logistics, customs brokerage, and purchase order and export management. Laufer seeks to make the industry more progressive, challenging conventional methods and delivering innovative supply‑chain solutions to help customers succeed in today’s world.
Role Summary This is a great opportunity to start a career in Accounting/Collections.
Operational Responsibilities
Review assigned Customer Open A/R Balances searching for customers over terms and/or limits.
Establish contact with each customer over assigned credit limits, noting correspondence regarding account.
Determine appropriate follow‑up timing and schedule future reviews.
Review previously entered follow‑up notes to ensure Customer contacts are consistently maintained.
Adhere to the escalation model for subsequent contacts with customers, including appropriate management in copy.
Comprehend differing approaches to various customer volumes and frequencies.
Receive payments and apply funds to correct accounts and invoices.
Balance payment applications for each batch created.
Key Skills And Qualifications
Ability to provide support and guidance to clients in regard to various charges.
Strong written and verbal communication skills.
Understanding of industry terminology.
Experience working in a fast‑paced, team‑oriented, deadline‑driven department.
Problem‑solving experience and confidence to challenge the status quo.
Computer literacy and strong organizational, interpersonal, and presentation skills.
A degree in business or finance, or previous experience in collections is seen as an advantage.
Problem‑solving skills.
Benefits
Medical, Dental, and Vision Benefits with company cost‑sharing.
Health Savings Account medical benefit option with a company contribution.
No‑cost Medical Bridge Program to assist with plan deductible costs.
Medical and Dependent Care Flexible Spending Accounts.
No‑cost Short‑term disability, Long‑term disability, Life, and AD&D insurance.
401(k) Retirement Plan with a generous company match.
Paid Time Off (over 4 weeks of PTO by year 5).
No‑cost Employee Assistance Plan to assist with emotional well‑being, family and relationships, legal and financial matters, and more.
Employee Recognition Program.
Giveback Program – each employee is given $500/year to donate to a charity.
Salary range: $40,000 - $43,000 depending on experience.
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Role Summary This is a great opportunity to start a career in Accounting/Collections.
Operational Responsibilities
Review assigned Customer Open A/R Balances searching for customers over terms and/or limits.
Establish contact with each customer over assigned credit limits, noting correspondence regarding account.
Determine appropriate follow‑up timing and schedule future reviews.
Review previously entered follow‑up notes to ensure Customer contacts are consistently maintained.
Adhere to the escalation model for subsequent contacts with customers, including appropriate management in copy.
Comprehend differing approaches to various customer volumes and frequencies.
Receive payments and apply funds to correct accounts and invoices.
Balance payment applications for each batch created.
Key Skills And Qualifications
Ability to provide support and guidance to clients in regard to various charges.
Strong written and verbal communication skills.
Understanding of industry terminology.
Experience working in a fast‑paced, team‑oriented, deadline‑driven department.
Problem‑solving experience and confidence to challenge the status quo.
Computer literacy and strong organizational, interpersonal, and presentation skills.
A degree in business or finance, or previous experience in collections is seen as an advantage.
Problem‑solving skills.
Benefits
Medical, Dental, and Vision Benefits with company cost‑sharing.
Health Savings Account medical benefit option with a company contribution.
No‑cost Medical Bridge Program to assist with plan deductible costs.
Medical and Dependent Care Flexible Spending Accounts.
No‑cost Short‑term disability, Long‑term disability, Life, and AD&D insurance.
401(k) Retirement Plan with a generous company match.
Paid Time Off (over 4 weeks of PTO by year 5).
No‑cost Employee Assistance Plan to assist with emotional well‑being, family and relationships, legal and financial matters, and more.
Employee Recognition Program.
Giveback Program – each employee is given $500/year to donate to a charity.
Salary range: $40,000 - $43,000 depending on experience.
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