Assistant Sales Manager
Service Corporation International, San Jose, California, United States, 95199
Overview
Our associates celebrate lives. We celebrate our associates. Responsible for achieving annual pre-need sales volume and margin goals of sales team as well as individual sales production. Observe sales representatives during sales meetings and provide timely constructive feedback to motivate pre-need revenue growth. Tracks and trends sales, addresses gaps, takes initiate to dismiss underperforming sales staff. Responsibilities
Revenue Generating 60% Qualifies sales leads by asking probing questions and providing information; schedules sales appointments. Applying sales skills presents pre-need services and products to consumers and influences the importance of pre-need. Completes electronic sales contract and closes the sales. Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes. Administrative 20% Ensures contracts and paperwork are accurately and thoroughly completed by the Sales Representative promptly. Builds positive business relationships within the community, non-profit, and civic organizations to build Brand presence. Developing and achieving AOR and individual sales goals Learning how to apply market demographics, share, and growth/decline rates to develop annual sales goals for the sales team. Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving the financial budget in both revenue and expenses. Approves time cards before deadline, initiates personnel change transactions. Additional responsibilities as requested or assigned People Development 20% Coach revenue generators on techniques, technology, and influential personal style. Provide timely constructive feedback; may recommend re-training. Facilitates answers to sales and commissions questions. Develop a strong, trusting, and reliable team. Understand team members\' career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Monitor training requirements, ensuring staff are current. Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements. Discipline staff as necessary. Write development plans to close behavior or skill gaps. Collaborates with Human Resources throughout discipline, development, and termination processes. Initiates discussions to terminate underperforming staff. Recommends and discusses terminations with Leadership. MINIMUM Requirements
Education
High School diploma or equivalent required Advanced education strongly preferred for continued career advancement Licenses
A valid and current driver’s license with an acceptable driving record is required Experience
Sales Management experience of 1-2 years required Prior revenue-generating sales experience with a demonstrable record of exceeding annual sales goals required Experience with in-home sales is a plus Experience giving presentations to consumer audiences or public speaking ability required Experience in the Funeral Services Industry strongly desired Experience with Customer Relationship Management (CRM) systems is desired Knowledge, Skills & Abilities
Administrative skills necessary to manage workforce, administrative transactions, and planning/forecasting responsibilities Ability to present products and service information with compassion and influence consumers one-on-one or in a group/public setting. Computer literate and proficient with MS Office, Word, Excel, and PowerPoint Ability to use computerized databases for sales presentations and electronic contracts Work Conditions
Environment
- Work is primarily indoors; professional attire is required when in contact with potential customers and families Postures
– Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings Physical Demands
– Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage Hours
– May work beyond standard hours or schedule as business needs arise Travel
– frequent amount of local and/or multiple location travel required Compensation
$71,004 base pay/ $100-150k annualized targeted first year earnings (including bonuses and commissions). Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. Benefits
Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer. Location: Oak Hill Funeral Home, Memorial Park, Mortuary & Crematory
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Our associates celebrate lives. We celebrate our associates. Responsible for achieving annual pre-need sales volume and margin goals of sales team as well as individual sales production. Observe sales representatives during sales meetings and provide timely constructive feedback to motivate pre-need revenue growth. Tracks and trends sales, addresses gaps, takes initiate to dismiss underperforming sales staff. Responsibilities
Revenue Generating 60% Qualifies sales leads by asking probing questions and providing information; schedules sales appointments. Applying sales skills presents pre-need services and products to consumers and influences the importance of pre-need. Completes electronic sales contract and closes the sales. Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes. Administrative 20% Ensures contracts and paperwork are accurately and thoroughly completed by the Sales Representative promptly. Builds positive business relationships within the community, non-profit, and civic organizations to build Brand presence. Developing and achieving AOR and individual sales goals Learning how to apply market demographics, share, and growth/decline rates to develop annual sales goals for the sales team. Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving the financial budget in both revenue and expenses. Approves time cards before deadline, initiates personnel change transactions. Additional responsibilities as requested or assigned People Development 20% Coach revenue generators on techniques, technology, and influential personal style. Provide timely constructive feedback; may recommend re-training. Facilitates answers to sales and commissions questions. Develop a strong, trusting, and reliable team. Understand team members\' career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Monitor training requirements, ensuring staff are current. Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements. Discipline staff as necessary. Write development plans to close behavior or skill gaps. Collaborates with Human Resources throughout discipline, development, and termination processes. Initiates discussions to terminate underperforming staff. Recommends and discusses terminations with Leadership. MINIMUM Requirements
Education
High School diploma or equivalent required Advanced education strongly preferred for continued career advancement Licenses
A valid and current driver’s license with an acceptable driving record is required Experience
Sales Management experience of 1-2 years required Prior revenue-generating sales experience with a demonstrable record of exceeding annual sales goals required Experience with in-home sales is a plus Experience giving presentations to consumer audiences or public speaking ability required Experience in the Funeral Services Industry strongly desired Experience with Customer Relationship Management (CRM) systems is desired Knowledge, Skills & Abilities
Administrative skills necessary to manage workforce, administrative transactions, and planning/forecasting responsibilities Ability to present products and service information with compassion and influence consumers one-on-one or in a group/public setting. Computer literate and proficient with MS Office, Word, Excel, and PowerPoint Ability to use computerized databases for sales presentations and electronic contracts Work Conditions
Environment
- Work is primarily indoors; professional attire is required when in contact with potential customers and families Postures
– Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings Physical Demands
– Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage Hours
– May work beyond standard hours or schedule as business needs arise Travel
– frequent amount of local and/or multiple location travel required Compensation
$71,004 base pay/ $100-150k annualized targeted first year earnings (including bonuses and commissions). Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. Benefits
Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer. Location: Oak Hill Funeral Home, Memorial Park, Mortuary & Crematory
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