Position Overview
We are seeking a high-performing, results-driven Mortgage Loan Processor to join our dynamic team. This role is pivotal in driving loans efficiently from processing to closing while applying critical thinking and attention to detail to ensure precision, compliance, and exceptional customer service. The ideal candidate thrives in a fast-paced environment, excels at managing competing priorities, and proactively evaluates complex loan scenarios to deliver accuracy, speed, and value to both internal teams and clients.
Key Responsibilities
Loan File Review & Intake
Review loan applications structured by the Loan Coordinator to ensure accuracy, completeness, and alignment with program and investor requirements.
Maintain accurate, up-to-date data in internal systems to ensure pipeline integrity.
Documentation & Verification
Collect, verify, and analyze borrower documentation (income, assets, credit, and property), identifying risks early.
Order and manage third-party services (appraisals, title, VOEs, flood certifications) and resolve documentation issues in collaboration with borrowers, loan officers, loan coordinators, and underwriters.
Pipeline, File & Conditions Management
Own a pipeline of active loans from processing through closing, driving files to meet all milestones and timelines.
Manage underwriting conditions from approval through final clearance, submitting clean, well-documented packages and minimizing re-conditions.
Provide proactive updates and coordination with loan officers, loan coordinators, underwriters, and closers to support on-time closings.
Compliance & Quality Assurance
Ensure all files meet federal, state, investor, and company guidelines.
Prepare files for closing by confirming all conditions are satisfied for a smooth and timely closing experience.
Qualifications
Experience: Minimum of 2+ years of proven success as a mortgage loan processor or in a related mortgage operations role.
Knowledge: Deep understanding of Conventional and Non-QM lending guidelines, with a proven ability to navigate complex loan scenarios.
Skills:
Exceptional organizational skills with a track record of handling high-volume pipelines without compromising quality.
Advanced time management and prioritization capabilities to consistently meet or beat deadlines.
Strong written and verbal communication skills, enabling clear, professional interactions with borrowers, internal teams, and external partners.
Key Attributes for Success
High achiever with a strong sense of ownership and accountability for results.
Proactive problem-solver who anticipates challenges and implements solutions swiftly.
Strong analytical and critical thinking skills, with the ability to assess information and determine appropriate next steps.
Team player who thrives in collaborative, high-performance environments.
Client-focused mindset, committed to delivering an exceptional borrower experience while protecting the company’s interests.
This is a hybrid role with a salary range of $60,000 - $75,000.
Ark Mortgage Inc. supports and is committed to equal employment opportunity for all personnel. Ark Mortgage Inc. does not discriminate against applicants or employees because of actual or perceived race, color, religion, creed, national origin, ancestry, citizenship status, alienage, sex/gender, pregnancy, childbirth or related medical condition, sexual orientation, marital status, partnership status, predisposing genetic characteristics, genetic information, protected activity (i.e., opposition to prohibited discrimination or harassment, and participation in proceedings covered by the anti-discrimination statutes), age, uniformed service, veterans status, unemployment status, domestic violence victim status, disability or any other category protected by applicable law. All employment decisions are made on a non-discriminatory basis and in compliance with applicable federal, state and local laws prohibiting discrimination in employment. Ark Mortgage Inc. also provides reasonable accommodations, including to qualified individuals with known disabilities, who are pregnant or who suffer from a medical condition due to pregnancy or childbirth, upon request or when made aware of such a need, subject to applicable law.
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Key Responsibilities
Loan File Review & Intake
Review loan applications structured by the Loan Coordinator to ensure accuracy, completeness, and alignment with program and investor requirements.
Maintain accurate, up-to-date data in internal systems to ensure pipeline integrity.
Documentation & Verification
Collect, verify, and analyze borrower documentation (income, assets, credit, and property), identifying risks early.
Order and manage third-party services (appraisals, title, VOEs, flood certifications) and resolve documentation issues in collaboration with borrowers, loan officers, loan coordinators, and underwriters.
Pipeline, File & Conditions Management
Own a pipeline of active loans from processing through closing, driving files to meet all milestones and timelines.
Manage underwriting conditions from approval through final clearance, submitting clean, well-documented packages and minimizing re-conditions.
Provide proactive updates and coordination with loan officers, loan coordinators, underwriters, and closers to support on-time closings.
Compliance & Quality Assurance
Ensure all files meet federal, state, investor, and company guidelines.
Prepare files for closing by confirming all conditions are satisfied for a smooth and timely closing experience.
Qualifications
Experience: Minimum of 2+ years of proven success as a mortgage loan processor or in a related mortgage operations role.
Knowledge: Deep understanding of Conventional and Non-QM lending guidelines, with a proven ability to navigate complex loan scenarios.
Skills:
Exceptional organizational skills with a track record of handling high-volume pipelines without compromising quality.
Advanced time management and prioritization capabilities to consistently meet or beat deadlines.
Strong written and verbal communication skills, enabling clear, professional interactions with borrowers, internal teams, and external partners.
Key Attributes for Success
High achiever with a strong sense of ownership and accountability for results.
Proactive problem-solver who anticipates challenges and implements solutions swiftly.
Strong analytical and critical thinking skills, with the ability to assess information and determine appropriate next steps.
Team player who thrives in collaborative, high-performance environments.
Client-focused mindset, committed to delivering an exceptional borrower experience while protecting the company’s interests.
This is a hybrid role with a salary range of $60,000 - $75,000.
Ark Mortgage Inc. supports and is committed to equal employment opportunity for all personnel. Ark Mortgage Inc. does not discriminate against applicants or employees because of actual or perceived race, color, religion, creed, national origin, ancestry, citizenship status, alienage, sex/gender, pregnancy, childbirth or related medical condition, sexual orientation, marital status, partnership status, predisposing genetic characteristics, genetic information, protected activity (i.e., opposition to prohibited discrimination or harassment, and participation in proceedings covered by the anti-discrimination statutes), age, uniformed service, veterans status, unemployment status, domestic violence victim status, disability or any other category protected by applicable law. All employment decisions are made on a non-discriminatory basis and in compliance with applicable federal, state and local laws prohibiting discrimination in employment. Ark Mortgage Inc. also provides reasonable accommodations, including to qualified individuals with known disabilities, who are pregnant or who suffer from a medical condition due to pregnancy or childbirth, upon request or when made aware of such a need, subject to applicable law.
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