Sales Support Representative - Residential Builder
Ferguson, Houston, Texas, United States, 77246
Overview
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Ferguson is a Fortune 500 company proud to provide best-in-class products, service and capabilities across multiple industries. You will build a career that you are proud of, at a company you can believe in. Are you hands-on, customer-focused, and ready to grow your career? Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up. Schedule and Pay
Schedule: Monday - Friday 8 am - 5 pm plus 1 Saturday every 6 weeks. Pay: $19.65 - $31.41. This role is Bonus or Incentive Plan eligible. The starting wage may be higher in certain locations based on local or state wage requirements. Responsibilities
Work together with Sales associates to support customer needs by determining the best products and solutions. Ensure the delivery of personalized customer service through timely quotations and accurate sales orders. Coordinate deliveries on behalf of customers. Answer sales calls for general information, addressing and resolving customer concerns or questions. Ability to effectively use customer relationship management (CRM) system and phone system. Qualifications
0-3 years of sales and/or customer service experience is preferred. Experience in plumbing, HVAC, or other trades is a plus. Exhibit strong skills for sales, including the ability to upsell. Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. Ability to react well in a fast-paced environment and follow through on commitments. Highly motivated and customer service oriented mentality with ability to build relationships is a plus. General digital literacy including Microsoft Office. Ability to quickly learn product knowledge and processes. Benefits and Company Information
At Ferguson, we care for each other. We value well-being and offer a holistic approach towards benefits plans and programs that support mental, physical and financial well-being. Benefits include health, dental, vision, paid time off, life insurance, a 401(k) with company match, mental health coverage, gender affirming and family-building benefits, paid parental leave, associate discounts, community involvement opportunities, and more. Pay Range and Equal Opportunity
Pay Range: $18.71 - $31.41. Estimated ranges displayed are monthly for salaried roles or hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
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Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Ferguson is a Fortune 500 company proud to provide best-in-class products, service and capabilities across multiple industries. You will build a career that you are proud of, at a company you can believe in. Are you hands-on, customer-focused, and ready to grow your career? Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up. Schedule and Pay
Schedule: Monday - Friday 8 am - 5 pm plus 1 Saturday every 6 weeks. Pay: $19.65 - $31.41. This role is Bonus or Incentive Plan eligible. The starting wage may be higher in certain locations based on local or state wage requirements. Responsibilities
Work together with Sales associates to support customer needs by determining the best products and solutions. Ensure the delivery of personalized customer service through timely quotations and accurate sales orders. Coordinate deliveries on behalf of customers. Answer sales calls for general information, addressing and resolving customer concerns or questions. Ability to effectively use customer relationship management (CRM) system and phone system. Qualifications
0-3 years of sales and/or customer service experience is preferred. Experience in plumbing, HVAC, or other trades is a plus. Exhibit strong skills for sales, including the ability to upsell. Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. Ability to react well in a fast-paced environment and follow through on commitments. Highly motivated and customer service oriented mentality with ability to build relationships is a plus. General digital literacy including Microsoft Office. Ability to quickly learn product knowledge and processes. Benefits and Company Information
At Ferguson, we care for each other. We value well-being and offer a holistic approach towards benefits plans and programs that support mental, physical and financial well-being. Benefits include health, dental, vision, paid time off, life insurance, a 401(k) with company match, mental health coverage, gender affirming and family-building benefits, paid parental leave, associate discounts, community involvement opportunities, and more. Pay Range and Equal Opportunity
Pay Range: $18.71 - $31.41. Estimated ranges displayed are monthly for salaried roles or hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
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