Overview
Job Type: Full-Time/Hourly. Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team. With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. Equity Bank will help you invest in your community through volunteer opportunities which align with our company initiatives and core values.
Responsibilities And Expectations Key Responsibilities
Build Client Relationships
Conduct professional client conversations that build and sustain trust and credibility
Discover key life events happening with clients to ensure bank products and services are meeting financial needs
Recommend and provide accounts, loans, and services that match clients’ financial needs
Promote bank products and services within and outside the bank
Proactively make referrals to bank partners that result in additional revenue to the bank
Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production
Adhere to operating procedures and protocols
Position : Personal Banker
Department : Retail Banking
Location : Falls City, NE (On-Site)
Deliver a Consistently Superior Client Experience
Demonstrate excellent customer service skills
Create a welcoming, engaging, professional environment for clients
Proactively resolve client issues in absence of or as directed by Bank Manager
Respond to routine client inquiries and requests
Perform teller duties as needed and process client transactions
Approve transactions for other employees within your assigned authority limit
Assist with bank opening and/or closing as directed
Demonstrate Compliance with Applicable Laws and Regulations
Understand and follow applicable laws and regulations for your job responsibilities, including Equity Bank policies and regulatory requirements
Follow deposit account opening procedures and internal suspicious activity referral requirements and processes
Actively work with clients to understand each client’s normal account activity
Complete periodic compliance training
This position requires the employee to obtain and maintain NMLS certification in accordance with the SAFE Act and applicable lending regulations
Requirements Required Skills & Education
High School Diploma or equivalent
Excellent interpersonal, verbal, and written communication skills
Computer proficiency in Windows-based systems
Ability to maintain a high degree of confidentiality
Strong attention to detail and organizational skills
Capable of working with a team to determine solutions
Ability to travel to Wichita, KS during first week of employment for required week-long training
Preferred
Previous Banking Experience
Customer service experience
Who We Are Equity Bank, a full-service, $7.9 billion community bank, is based in Wichita, Kansas, with over 80 bank offices throughout Kansas, Nebraska, Missouri, Arkansas, and Oklahoma. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
What’s in it for you? We believe your benefits are an important part of your overall compensation package. We provide competitive benefits and strive to support the physical and financial well-being of our employees and their families.
Health, Dental & Vision Insurance
Group Life & Long-Term Disability Insurance
Flexible Spending & Health Savings Accounts
Group Cancer Insurance
401(K) Retirement Plan w/Company Match
Generous Vacation & Sick Time
Employee Stock Purchase Plan (ESPP)
Pet Insurance
Retail Banking Benefits
Find your future at Equity Bank!
Other The statements are intended to describe the general nature and level of work to be performed. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical and work environment statements follow as applicable, and Equity Bank is an equal opportunity employer.
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Responsibilities And Expectations Key Responsibilities
Build Client Relationships
Conduct professional client conversations that build and sustain trust and credibility
Discover key life events happening with clients to ensure bank products and services are meeting financial needs
Recommend and provide accounts, loans, and services that match clients’ financial needs
Promote bank products and services within and outside the bank
Proactively make referrals to bank partners that result in additional revenue to the bank
Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production
Adhere to operating procedures and protocols
Position : Personal Banker
Department : Retail Banking
Location : Falls City, NE (On-Site)
Deliver a Consistently Superior Client Experience
Demonstrate excellent customer service skills
Create a welcoming, engaging, professional environment for clients
Proactively resolve client issues in absence of or as directed by Bank Manager
Respond to routine client inquiries and requests
Perform teller duties as needed and process client transactions
Approve transactions for other employees within your assigned authority limit
Assist with bank opening and/or closing as directed
Demonstrate Compliance with Applicable Laws and Regulations
Understand and follow applicable laws and regulations for your job responsibilities, including Equity Bank policies and regulatory requirements
Follow deposit account opening procedures and internal suspicious activity referral requirements and processes
Actively work with clients to understand each client’s normal account activity
Complete periodic compliance training
This position requires the employee to obtain and maintain NMLS certification in accordance with the SAFE Act and applicable lending regulations
Requirements Required Skills & Education
High School Diploma or equivalent
Excellent interpersonal, verbal, and written communication skills
Computer proficiency in Windows-based systems
Ability to maintain a high degree of confidentiality
Strong attention to detail and organizational skills
Capable of working with a team to determine solutions
Ability to travel to Wichita, KS during first week of employment for required week-long training
Preferred
Previous Banking Experience
Customer service experience
Who We Are Equity Bank, a full-service, $7.9 billion community bank, is based in Wichita, Kansas, with over 80 bank offices throughout Kansas, Nebraska, Missouri, Arkansas, and Oklahoma. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
What’s in it for you? We believe your benefits are an important part of your overall compensation package. We provide competitive benefits and strive to support the physical and financial well-being of our employees and their families.
Health, Dental & Vision Insurance
Group Life & Long-Term Disability Insurance
Flexible Spending & Health Savings Accounts
Group Cancer Insurance
401(K) Retirement Plan w/Company Match
Generous Vacation & Sick Time
Employee Stock Purchase Plan (ESPP)
Pet Insurance
Retail Banking Benefits
Find your future at Equity Bank!
Other The statements are intended to describe the general nature and level of work to be performed. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical and work environment statements follow as applicable, and Equity Bank is an equal opportunity employer.
#J-18808-Ljbffr